Brittany Ward
Maywood
Summary
Dedicated professional with a history of enhancing patient independence at Addus Home Health Care through expert patient care and meticulous housekeeping. Excelled in fast-paced environments, evidenced by efficient package delivery for FedEx Express. Demonstrates exceptional organizational skills and a commitment to improving client satisfaction, backed by strong multitasking abilities and a positive attitude.
Overview
18
18
years of professional experience
Work History
Home Health Aide
Addus Home Health Care
07.2012 - Current
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Delivery Driver
FedEx Express
08.2020 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Cashier
McDonald's Restaurant
05.2008 - 07.2010
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated cash register to record transactions accurately and efficiently.
Clerk
USPS
10.2006 - 01.2008
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Input data into spreadsheets and databases.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
No Degree - Health Sciences
Triton College
River Grove, IL05-2027
Basic Medical Assistant Certificate - Medical Assisting
Triton College
River Grove, IL05-2021
High School Diploma -
Proviso East High School
Maywood, IL06-2003
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Housekeeping
Timeline
Delivery Driver
FedEx Express
08.2020 - 10.2024
Home Health Aide
Addus Home Health Care
07.2012 - Current
Cashier
McDonald's Restaurant
05.2008 - 07.2010
Clerk
USPS
10.2006 - 01.2008
No Degree - Health Sciences
Triton College
Basic Medical Assistant Certificate - Medical Assisting
Triton College
High School Diploma -
Proviso East High School
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