Brittany Watson
Detroit,MI
Summary
Developed exceptional organizational and coordination skills in high-paced, collaborative environment. Recognized for effective communication and strategic planning abilities, consistently ensuring successful program outcomes. Seeking to transition into new field where these skills can drive impactful results and foster growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Fellowship Coordinator
University Pediatricians/Children's Hospital of Michigan
04.2022 - Current
- Program Management: Administer and coordinate the daily operations of fellowship programs, ensuring compliance with ACGME and institutional policies
- Scheduling and Logistics: Organize and manage complex schedules, including rotations, didactics, and meetings for fellows and faculty
- Recruitment and Onboarding: Oversee the recruitment process, including interview coordination, candidate communication, and onboarding for new fellows
- Compliance and Accreditation: Maintain program accreditation by ensuring documentation and compliance with regulatory requirements, including evaluations, milestones, and certifications
- Communication Liaison: Act as the primary point of contact between fellows, faculty, and administrative departments
- Event Planning: Plan and coordinate events such as orientation, graduation ceremonies, and educational workshops
- Data Management: Maintain accurate records and databases for fellows, including licensure, certifications, and evaluations
- Problem-Solving: Address program-related issues and resolve conflicts to ensure a positive learning environment for fellows
- Budget Oversight: Assist in managing program budgets, processing reimbursements, and ensuring cost-effective program operations
Medical Secretary/Receptionist
Tenet Healthcare Detroit Medical Center
01.2021 - 04.2022
- Provides clerical support to over 12 physicians
- Answer multi-line phone system, cancelled, schedule, and rescheduled patients for exams, obtains insurance, medical and demographic data
- Performs and coordinates the patient registration activities including pre-registration, insurance verification including verification of benefit levels with various third party payer's, appointment confirmation, verification of referring physician information
- Maintain patient charts, sorting mail, sending faxes, emailing the nurses and doctors for prescription refills
- Requesting medial records from outside facilities
- Communicate with patients, trouble shoot and escalate concerns and issues
Patient Care Associate/ Patient Safety Associate
Children's Hospital of Michigan/ Tenet
01.2016 - 12.2020
- Worked under the supervision of a registered nurse
- Reported changes in patient medical or emotional condition to registered nurse
- Perform venipuncture's, injections, and EKG's
- Monitored vital signs and charted my findings
- Obtained specimens and Accu-Chek
- Perform trach care
- Started feeds with a Kangaroo Joey feeding pump for patients with ng-tubes, j-tubes, and g-tubes
- Perform general clerical duties with answering telephones, transferring calls and call lights
- Maintain confidentiality
- Assist patients in activities of daily living by feeding, bathing, toileting and other personal hygiene
- Patient Observation: Monitored patients to ensure safety and prevent injury, maintaining a calm and secure environment
- Supportive Care: Assisted patients with non-clinical needs, such as companionship, emotional support, and light comfort care
- Compliance with Protocols: Adhered to hospital policies and procedures, including reporting changes in patient behavior or condition to the clinical team
- Risk Prevention: Identified and mitigated safety risks, such as fall prevention, to maintain a hazard-free environment
- Communication: Collaborated with nurses, doctors, and other staff to ensure the patient's care plan was executed effectively
- Documentation: Maintained accurate logs of observations and activities during each shift
Medical Office Clerk
Acension
09.2012 - 12.2015
- Demonstrated a friendly, positive attitude to the patients and physicians and residents
- Effectively communicate with patients and medical staff
- Verify insurance, authorization and enter demographic information
- Complete medical record release requests and schedule/ confirm patient appointments
- Enter, review and submit changes for patient procedures and services daily
- Collect co-payments and reconcile all daily reports and deposits for accuracy
Education
Associate - Science
Wayne County Community College District
Detroit, MISkills
- Ability to learn new concepts and skills quickly
- Detail oriented
- Ability to multitask
- Database and records maintenance
- Compliance with accreditation standards
- Effective verbal and written communication
- Organizational and Planning Skills
- Proficiency in Microsoft Office and Excel
- Budget management
- Event coordination
- Medical Office Experience
Certification
- CNA
- CPR, AED, and Basic First Aid
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fellowship Coordinator
University Pediatricians/Children's Hospital of Michigan
04.2022 - Current
Medical Secretary/Receptionist
Tenet Healthcare Detroit Medical Center
01.2021 - 04.2022
Patient Care Associate/ Patient Safety Associate
Children's Hospital of Michigan/ Tenet
01.2016 - 12.2020
Medical Office Clerk
Acension
09.2012 - 12.2015
Associate - Science
Wayne County Community College District
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