Brittany Weeks
Lynchburg,VA
Summary
Accomplished Lead Guide at Blue Ridge Montessori School, adept in fostering academic growth and emotional well-being, as well as positive parent-teacher relationships. Excelled in staff management and customer service at Dollar General, enhancing customer loyalty and operational efficiency. Skilled in effective problem-solving and strong communication, consistently achieving significant improvements in student and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Lead Guide
Blue Ridge Montessori School
Lynchburg, VA
08.2022 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
Sales Lead Keyholder
Dollar General
Lynchburg, VA
01.2019 - 08.2022
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- checked in vendors, received trucks and ensured accurate inventory counts.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Developed customer loyalty through exceptional service, resulting in increased repeat business.
- Organized product displays for maximum visibility and appeal, resulting in higher impulse purchases from customers browsing the store floor.
- Oversaw store operations by counting cash drawers, reviewing equipment management, cleaning and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Implemented loss prevention strategies to minimize store shrinkage.
- Managed a shift, answered phone, provided prompt customer service & resolved customer concerns
Education
High School Diploma -
Homeschool
05.2016
Skills
- Effective problem solving
- Exceptional organization
- Training and mentoring
- Staff Management
- Customer Service
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Engaging with Diverse Customers
- Creative Thinking
- Bank Deposits
- Friendly and Helpful
Timeline
Lead Guide
Blue Ridge Montessori School
08.2022 - Current
Sales Lead Keyholder
Dollar General
01.2019 - 08.2022
High School Diploma -
Homeschool