Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Weglarz

Palm Springs,FL

Summary

Detail-oriented Auto Sales Associate with strong time management skills, and meticulous attention to detail. Guides customers through the entire car-buying experience—from selecting the right vehicle to securing financing, delivering the vehicle, and providing post-sale support for any service needs—while consistently driving high customer satisfaction, repeat business, and strong client relationships.

Overview

12
12
years of professional experience

Work History

Auto Sales Associate

Mullinax Ford West Palm
Lake Park, FL
06.2023 - Current
  • Consistently exceeded monthly sales goals, averaging 20 vehicles sold per month in a one-price environment.
  • Guided customers through the vehicle selection process by assessing needs, demonstrating features and performance via test drives, and providing in-depth product and financing knowledge to recommend the best match.
  • Guided customers through the credit application process, collecting required documents, and ensuring accuracy and compliance.
  • Collaborated with finance and insurance teams to secure competitive financing, streamline loan processing, and accelerate vehicle delivery.
  • Managed follow-up communications and inbound inquiries (phone, email, walk-ins) using CRM software to track interactions and maximize conversions.
  • Built strong, long-term relationships with clients to enhance satisfaction, loyalty, and repeat business.
  • Explained options and add-ons to educate customers, and increase profit per sale.
  • Closed sales by negotiating agreements, processing paperwork, and delivering documentation efficiently.
  • Performed vehicle prep and basic maintenance tasks prior to delivery.
  • Attended training sessions on sales techniques, customer service standards, and product knowledge.

Service Dispatcher - Remote

Securitas Technology
Plymouth, Minnesota
06.2013 - 05.2023
  • Dispatched emergency calls and coordinated technicians, improving response times and customer satisfaction.
  • Monitored the National Account email inbox and responded to service inquiries, ensuring SLAs and customer needs were consistently met.
  • Assisted customers with service order placement, collecting accurate data, and maintaining detailed service tickets.
  • Provided technical support to customers over the phone as needed.
  • Managed inbound calls from customers, technicians, sales, and branches, providing timely support.
  • Streamlined dispatch processes, reducing service delays, and enhancing operational efficiency.
  • Scheduled and ensured 24/7 coverage for the after-hours team of seven employees.
  • Mentored and trained new team members, fostering a cohesive and high-performing work environment.
  • Coordinated with cross-functional teams to resolve service order issues quickly and effectively.
  • Participated in departmental projects to improve workflows and service quality.
  • Collaborated with management team to develop policies that improved efficiency throughout the organization.

Education

GED -

Champlin Park High School
Champlin
01-2010

Skills

  • Effective time management
  • Attention to detail
  • Consultative sales
  • Client relationship management
  • Deal negotiation
  • Lead follow-up and objection handling
  • Documentation compliance
  • High-volume customer interactions
  • Problem solving
  • Professional communication
  • Independent work ethic
  • CRM proficiency
  • Quick learning and adaptability

Timeline

Auto Sales Associate

Mullinax Ford West Palm
06.2023 - Current

Service Dispatcher - Remote

Securitas Technology
06.2013 - 05.2023

GED -

Champlin Park High School

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