Brittany Wegrzynowicz
Jim Thorpe,PA
Summary
I would like to introduce myself and tell you why I am a good fit for your company. My diverse background gives me the right tools to qualify me. I am a hard worker and would be an asset to any team. Some of my qualifications are great communication skills, being detailed oriented, and very driven. Excellent oral and written communication skills, strong organization and time management, ability to handle multiple assignments under time constraints, strong sense of prioritization, exceptional interpersonal skills and the ability to work effectively with associates at all levels. In my current position I'm thrown into multiple situations and have to adapt quickly. I would like to grow in my career and this position is very fitting for someone with my ambition. This job would be a good fit for myself as well your company. This being said I look forward to hearing from you to further discuss my qualifications for your company.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clerical Assistant 1
Department Of Conservation And Natural Resources
10.2023 - 05.2024
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Interacted with customers by phone, email, or in-person to provide information.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed inventory and ordered supplies as needed, reducing costs through diligent monitoring of available resources.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Contributed to a positive work environment by promoting effective communication among team members.
- Facilitated timely mail distribution by sorting incoming letters/packages and preparing outgoing items for shipment.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Medical Clerical Assistant
Whole Life Center For Health
03.2020 - 09.2020
- Reduced errors in patient information entry by maintaining accurate and up-to-date database management.
- Expedited claim processing by submitting accurate insurance billing information in a timely fashion.
- Streamlined communication between healthcare providers, patients, and insurance companies through effective correspondence methods.
- Consistently met or exceeded performance metrics by maintaining a high level of attention to detail and commitment to continuous improvement.
- Contributed to smooth daily operations with efficient multitasking and prioritization of tasks within a fast-paced work setting.
- Assisted with patient intake procedures, ensuring thorough collection of medical history and insurance information.
- Facilitated seamless coordination between departments through effective interdepartmental communication skills.
- Optimized waiting room experience for patients by maintaining a clean, comfortable environment stocked with relevant reading materials.
- Collaborated closely with healthcare professionals to streamline administrative processes, fostering a cohesive team environment.
- Improved patient experience by efficiently managing appointments and scheduling in a timely manner.
- Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
- Enhanced office organization by implementing electronic filing systems for medical records and documentation.
- Ensured optimal patient care by promptly addressing inquiries or concerns via phone or email correspondence.
- Supported clinical staff with preparing examination rooms, ensuring cleanliness and proper setup for each appointment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used Chirotech to schedule appointments for doctor visits and procedures.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Prepared and processed patient referrals and transfer requests.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assisted with medical coding and billing tasks.
Cafeteria Aide
The Nutrition Group
08.2017 - 07.2019
- Skilled to perform any position, multi-task, uphold safety, cleanliness, and sanitization regulations.
- Learn quickly with minimal or no training, accomplish the day's responsibilities quickly and proficiently.
- Proper meal planning and portion control according to Federal standards.
- Accurate accounting with paperwork and finances.
- Provided exemplary service to students, staff and visitors.
- Received and properly stored all incoming supply shipments.
- Managed deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Served food according to temperature, safety and presentation guidelines.
- Inspected appliances, commercial fryers and ovens to verify proper working order.
- Managed inventory and ordering for all departments.
Vacation Rental Maintenance Technician
Self Employed Services
08.2017 - 07.2019
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Created spotless and sanitized surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained cleanliness of hardwood, laminate, ceramic, vinyl, marble, granite, glass and wood surfaces.
- Delivered quality customer service to address urgent needs and cleaning and maintenance requests.
- Ordered and stocked cleaning and maintenance supplies based on current workload and upcoming scheduled jobs.
- Adhered to professional house cleaning checklist.
- Removed all linens from rooms to launder and pre-treated stains to maintain and restore linen condition and sanitization.
- Documented, reported, and handled and necessary facility and building repairs observed.
- utmost in prompt and up to date communication with clients and renters.
Petroleum Supply Specialist
The United States Army
- Maintain health and physical fitness to high standards.
- Ability to work in any environment at any given time including laboratory work, field work, and deployment preparedness.
- Uphold safety at all times while always paying attention to detail.
- Handled, tested and transported fuel and petroleum substances to labs, vehicles and aircraft.
- Organized supply routes and schedules to boost fuel shipping efficiency.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
- Logged all transactions in real time to keep tracking system and inventory updated.
- maintain weapons qualifications and standards to every level for protection, combat, security and proficiency.
Chiropractic Office Assistant
Steer Chiropractic
03.2005 - 03.2006
- Improved patient satisfaction by providing efficient scheduling and appointment coordination.
- Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.
- Assisted chiropractors in delivering quality care through thorough patient record-keeping and documentation.
- Organized and maintained accurate patient records, ensuring that all necessary forms and documentation were up-to-date and properly filed.
- Contributed to a pleasant atmosphere within the chiropractic office by fostering an environment of teamwork, open communication, and mutual respect among staff members.
- Supported chiropractic staff by managing inventory of medical supplies and ensuring timely re-ordering when needed.
- Delivered excellent customer service, addressing patient inquiries in person or over the phone with professionalism and empathy.
- Enhanced patient experience by consistently maintaining a clean, welcoming environment within the reception area.
- Ensured prompt communication between patients and chiropractors through accurate message taking and relaying information as required.
- Streamlined office workflow by organizing and maintaining an efficient filing system for patient records.
- Collaborated closely with chiropractic team members to ensure a seamless handoff during client appointments.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Managed financial transactions accurately, reconciling day-to-day receipts from cash payments or insurance claims reimbursements.
- direct liaison for workman's compensation claims.
Dietary Aide
McDonough District Hospital
08.2002 - 02.2004
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Greeted customers and answered inquiries regarding menu items and specials.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Macomb High School
Macomb, IL05.2003
Some College (No Degree) - Law Enforcement Justice Administration And Pre-law
Additional Courses Western Illinois University
Macomb, ILAssociate of Arts - Pre-Law
Spoon River College
Canton, IL05.2020
Skills
- Inventory Management
- Problem Solving
- Adaptability
- Collaboration
- Strong Work Ethic
- Time Management
- Critical Thinking
- Self-Confidence
- Handling Pressure
- Leadership
- Creativity
- Decision Making
- Negotiation
- Motivation
- Conflict Resolution
- Customer Service
- Business Etiquette
- Planning
- Reliability
Certification
American Red Cross two year Certification for Adult, Child and Baby First Aid/CPR/AED
Timeline
Clerical Assistant 1
Department Of Conservation And Natural Resources
10.2023 - 05.2024
Medical Clerical Assistant
Whole Life Center For Health
03.2020 - 09.2020
Cafeteria Aide
The Nutrition Group
08.2017 - 07.2019
Vacation Rental Maintenance Technician
Self Employed Services
08.2017 - 07.2019
Chiropractic Office Assistant
Steer Chiropractic
03.2005 - 03.2006
Dietary Aide
McDonough District Hospital
08.2002 - 02.2004
Petroleum Supply Specialist
The United States Army
Macomb High School
Some College (No Degree) - Law Enforcement Justice Administration And Pre-law
Additional Courses Western Illinois University
Associate of Arts - Pre-Law
Spoon River College
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