Brittany Welch
Bakersfield,CA
Summary
Reliable Delivery Driver Specialist with 4+ years of experience in auto parts and retail service. Skilled in order verification, defensive driving, punctual deliveries, and customer service.
Overview
10
10
years of professional experience
Work History
Delivery Driver Specialist
Oreilly's Auto Parts
Bakersfield, CA
08.2020 - Current
- Delivered auto parts from O'Reilly store to repair shops and customers, ensuring timely arrival to meet customer needs.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Inspected delivery vehicle for safety features, fuel levels, and cleanliness before starting routes.
- Loaded and secured parts for damage-free transport.
- Verified orders against invoices and pickup slips before departure.
- Communicated with store staff about urgent deliveries and route changes.
- Collected signatures and maintained accurate delivery paperwork, supporting efficient record-keeping for store operations.
- Assisted customers with parts handoff, providing courteous service and enhancing customer satisfaction at job sites.
- Received daily delivery instructions and route assignments from dispatch.
Dollar Tree
Cashiers
Bakersfield, California
03.2020 - 08.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Executed daily operational tasks accurately and efficiently.
Little Ceasars
Cashier
Bakersfield, California
04.2016 - 08.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Enhanced customer satisfaction through innovative problem-solving.
- Identified the needs of customers promptly and efficiently.
- Collaborated with diverse coworkers to meet goals and resolve product and service issues.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Delivered functional solutions that resulted in cost savings.
Education
Associate of Science - Medical Billing And Coding
Santa Barbara Business College
Bakersfield, CA10-2017
Some College (No Degree) - Pharmacy Technician
Stepful Inc, Pharmacy Technician Program
Bakersfield, CA09-2026
Skills
- Safe driving
- Order verification
- Payment processing
- Record management
- Order fulfillment
- Time management skills
- Customer interaction
- Customer service
- Attention to detail
- Adaptability and flexibility
- Cash handling
- Stocking and inventory
- Punctual and reliable
- Retail logistics
- Medical billing
Timeline
Delivery Driver Specialist
Oreilly's Auto Parts
08.2020 - Current
Dollar Tree
Cashiers
03.2020 - 08.2020
Little Ceasars
Cashier
04.2016 - 08.2018
Associate of Science - Medical Billing And Coding
Santa Barbara Business College
Some College (No Degree) - Pharmacy Technician
Stepful Inc, Pharmacy Technician Program