Brittany White
Monroe,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions with a consistent positive attitude! Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Trained caregiver with experience, skill and independently judgment to confidently handle clients' home health needs. Demonstrated success in working with clients of different backgrounds and needs. Certified in First Aid and CPR.
Overview
7
7
years of professional experience
Work History
Elderly/ In Home Caregiver
Home Instead Seniors Care
06.2023 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted disabled clients to support independence and well-being.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Motor Clothes Sales Associate
Frazier's Harley Davidson
11.2022 - 02.2023
- Greet customers in a courteous and friendly manner
- Assist customers with all questions and/or concerns of the merchandise reasonably
- Prepare product for showroom floor and maintain a clean work area
- Handle phone and in person transactions
- Ensure customers of sales, upcoming events and/or new merchandise
- Assist with other departments in organization and setup of events
- Show empathy, positive attitude and commitment to every customer, with excellent customer service
- Stocked and replenished merchandise according to store merchandising layouts
- Assisted customers with choices by providing information about available apparel products
- Demonstrated use and operation of merchandise
- Answered questions regarding store and merchandise
- Cleaned shelves, counters, and tables
- Greeted customers and ascertained what each customer wanted and needed
- Helped customers try on and fit merchandise
- Bagged and packaged purchases and wrapped gifts
- Exchanged merchandise for customers and accepted returns
- Placed special orders, submitted online, orders, or contacted other stores to find desired items
- Computed sales prices, total purchases, and received and processed cash and credit payment
- Opened and closed cash registers, balanced cash drawers and made deposits.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
Benefits Verification Specialist
Spectraforce/AmerisourceBergen
08.2018 - 06.2022
- Contacted insurance companies to verify patients eligibility and benefits, through diagnostic codes specifically for EYLEA(eye injections)
- Created a summary of patients insurance information and Input correct data into the 'patient plus' system
- Reported potential adverse events
- Data entry and verification.
Checkout/Cashier
Walmart
09.2017 - 07.2018
- Handle in person transactions with different methods of payments
- Assisted customers by with all questions and/or concerns with merchandise and self-checkout machines
- Maintained a clean and organized work area
- Kept checkout area clean and tidy by organizing shelves and wiping down belt
- Handled customer complaints following store policies and procedures
- Stocked and replenished merchandise according to store merchandising layouts
- Packed grocery items in sacks or cartons, arranging heavy and bulky items at bottom
- Provided excellent customer service to satisfy guests
- Arranged and replenished displays and merchandise racks to maintain store appearance
- Processed cash, check, and credit cards for customer purchases
- Monitored self-checkout stations to assist customers and ensure registers working appropriately
- Helped customers locate merchandise.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
After School Teacher / Back To The Basics
Walmart
04.2017 - 08.2017
- I worked with children 5 and up, in the after school program at Back to the Basics
- I monitored the children during playtime in and outside
- I helped, if needed, with the children who had homework
- I prepared the snacks, kept the playroom and restroom clean during and before the end of the day
- Once a week, I would sanitize and clean all the play toys in my room
- I would prepare and organize different daily learning activities and field trips
- Communicate with the parent(s) at all times, if any accident/situation occurs, medical, and/or behavior with their child(ren)
- Document reports daily over recent events
- Monitor and evaluate children at all times
- Managed student behavioral issues to optimize classroom learning environment
- Differentiated instruction using hands-on, active learning techniques.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Prepared food and served meals and refreshments to all my children.
Education
No Degree - Psychology
Georgia Perimeter State
AtlantaDiploma -
Monroe Area High School
05.2017
Skills
- Hands on Sales
- Good Listening & Communication
- Detail oriented; Computer, Phone & Keyboard Skills
- Remote Skills
- Patient Care
- Customer Service
- Data Entry
- Support Services
- Decision-Making
- Multitasking and Organization
Additional Information
Job Search N/A Volunteer Experience or Leadership , Assisted and taught special needs students in my attendance at Monroe Area High School. Attended Art 1, 2, 3 & AP Art in school. Graduated with a "Most Dedicated Student" award in 2017.
Timeline
Elderly/ In Home Caregiver
Home Instead Seniors Care
06.2023 - Current
Motor Clothes Sales Associate
Frazier's Harley Davidson
11.2022 - 02.2023
Benefits Verification Specialist
Spectraforce/AmerisourceBergen
08.2018 - 06.2022
Checkout/Cashier
Walmart
09.2017 - 07.2018
After School Teacher / Back To The Basics
Walmart
04.2017 - 08.2017
No Degree - Psychology
Georgia Perimeter State
Diploma -
Monroe Area High School
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