Brittany Wilkinson
Flora,MS
Summary
Dedicated Medical Assistant with a proven track record at Pause Pain and Wellness, excelling in patient care and HIPAA compliance. Expert in clinical documentation and fostering patient trust, significantly enhancing patient outcomes. Skilled in both direct patient care and effective communication, ensuring high-quality service and operational efficiency.
Overview
1
1
year of professional experience
Work History
Medical Assistant
Pause Pain and Wellness
09.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Chiropractic Assistant
Action Chiropractic And Sports Injury Center Of Naperville
09.2023 - 08.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Madison Central High School
Madison MS07.2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Phlebotomy
- Electronic health records
- Electronic medical records
- CPR
- Medical procedures
- Laboratory specimen collection
- First aid
- Medical supply inventory
Timeline
Medical Assistant
Pause Pain and Wellness
09.2024 - Current
Chiropractic Assistant
Action Chiropractic And Sports Injury Center Of Naperville
09.2023 - 08.2024
Madison Central High School
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