Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brittany Williams

Bryan,Texas

Summary

Clinic Director with high level of professionalism, motivation and commitment to patient satisfaction. Over eight years of experience facilitating staff teams and working alongside medical personnel. Strong skills in recordkeeping.

Outgoing Clinic Manager with over eight years of experience working with medical personnel. Exceptional skills and creates productive workflows and inspires quality patient care. Emphasizes building relationships.

Overview

9
9
years of professional experience

Work History

Clinic Director

Nova Medical Centers
10.2019 - Current
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
  • Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing employees.
  • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Confirmed availability of sufficient supplies for delivery of quality patient care orders.
  • Performed patient assessments and contributed to development of interdisciplinary care plans.
  • Hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Monitored and inspected staff processes to eliminate hazards posed for staff while ensuring continuous compliance with regulations.
  • Scheduled STAT specialist referrals in the clinic for workers compensation patients.

Clinic Manager

Nova Medical Centers
09.2017 - 10.2019
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
  • Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing and supervising employees.
  • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Assistant Clinic Manager

Nova Medical Centers
09.2014 - 09.2017
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Built relationships with physician to create steady referral pipeline.
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
  • Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing and supervising employees.

Limited Permit X-Ray Technician

Nova Medical Centers
05.2014 - 09.2014
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Positioned patients for optimal comfort and set up effective sterile fields before procedures.
  • Maintained examination rooms and restocked medical and radiologic supplies.
  • Documented patient data and histories and updated charts with current information.
  • Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Operated equipment to produce quality images of specific body parts.
  • Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.

Education

Bachelor of Science - Healthcare Management

The College of Health Care Professions
Houston, TX
01.2025

Associate of Applied Science - Health And Medical Administrative Services

The College of Health Care Professions
Houston, TX
10.2022

LMRT - X-ray

College of Healthcare Professions
02.2013

High School Diploma -

Navasota High School
Navasota, TX
07.2008

Skills

  • Best Practices and Standards
  • Facility Management
  • Hazard Elimination
  • Team Meeting Management
  • Clinic Administration
  • Employee Performance Evaluations
  • Employee Hiring
  • Employee Training Program
  • Administrative Support
  • Motivational Leadership
  • Office Supplies and Inventory
  • Electronic Health Records Systems

References

Kenneth Apande:832-538-9652

Jessica Williams: 979-587-4942

Tiara Henderson: 936-419-3518


Timeline

Clinic Director

Nova Medical Centers
10.2019 - Current

Clinic Manager

Nova Medical Centers
09.2017 - 10.2019

Assistant Clinic Manager

Nova Medical Centers
09.2014 - 09.2017

Limited Permit X-Ray Technician

Nova Medical Centers
05.2014 - 09.2014

Bachelor of Science - Healthcare Management

The College of Health Care Professions

Associate of Applied Science - Health And Medical Administrative Services

The College of Health Care Professions

LMRT - X-ray

College of Healthcare Professions

High School Diploma -

Navasota High School

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