Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brittany Williams

Albany,GA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee, Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Recreation Attendant

MCCS ALBANY- NF-1
Albany, GA
10.2015 - Current
  • Service
  • Organize folders and equipment
  • Sanitized equipment
  • Check ID’s and assist guest with sign in sheet
  • Retail
  • Trained Marines at the HITT site and base pool
  • Plan Fitness Center and HITT events
  • Enforce all policies and procedures
  • Worked the register
  • Update inventory
  • Contributes to team effort by accomplishing related results as needed Base.

Merchandiser

TJX Companies
Albany, GA
05.2021 - 12.2022
  • Greeted all store customers, offered assistance and thanked each for patronage
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion
  • Kept work areas professional, organized and clean at all times
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales
  • Assisted with staff development by implementing effective, hands-on training programs for new employees, maximizing performance and engagement from day one
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Assisting customers by answering questions such as item price or location, and handling bulky/heavy items
  • Operating an electronic checkout system to record unit price, total customer purchase, and make change
  • Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items
  • Maintaining security, safety, and sanitation practices and procedures.

Operations Associate

Kohls
Albany, GA
02.2020 - 05.2021
  • Handled cash and credit card payments and returned receipts, change and payment cards to customers
  • Trained new team members on proper service methods and evaluated service delivery using quality assurance program
  • Utilized active listening skills and asked open-ended questions to ascertain customer call needs
  • Implemented company processes to effectively resolve customer service issues
  • Trained new employees on company customer service policies and service level standards
  • Assisted customers by answering questions, addressing concerns and providing current account information
  • Coached, monitored and motivated new agents to boost performance and enhance job knowledge
  • Met and exceeded performance goals to support long-term company growth and market dominance
  • Set attainable daily, weekly and monthly goals and game plans Assisting customers by answering questions such as item price or location, and handling bulky/heavy items
  • Operating an electronic checkout system to record unit price, total customer purchase, and make change
  • Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items
  • Assisting customers by answering questions such as item price or location, and handling bulky/heavy items
  • Operating an electronic checkout system to record unit price, total customer purchase, and make change
  • Maintaining security, safety, and sanitation practices and procedures.

Operations Associate Seasoanal

Kohl’s
Albany, GA
09.2019 - 01.2020
  • Customer service
  • Work the register
  • Update inventory
  • Scan with UPCS handle terminal
  • Ensure merchandise fixtures
  • Maintains non-promotional sign
  • Maintains stockroom organization
  • Contributes to team effort by accomplishing related results as needed
  • Complete shipments by processing and loading orders
  • Prepare orders by processing requests and supply order
  • Placing orders in delivery area
  • Packing boxes, bags
  • Clean all areas
  • Clear items from hazards equipment

Lifeguard Assistant

MCCS ALBANY
Albany, GA
05.2015 - 10.2015
  • Engaged with students to help them acclimate to and become comfortable in pool
  • Conveyed rules and expectations to patrons consistent with facility policies and procedures
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Housekeeping Organize paperwork

Education

Nursing -

Westover high school
05.2015

Supply Chain and Logistics Management -

Albany State University
Albany, GA

Skills

  • Establishes status of actions on numerous projects and program operations May serve on a variety of advisory committees May be delegated signatory authority for selected administrative matters
  • Skill to deal with employees at various levels in the organization and to represent the division with customers external to the organization
  • Advises staff on development and implementation of local administrative directives and procedures
  • Develops internal policies, procedures and work methods affecting administrative management operations
  • Ensures compliance by managers and supervisors by reviewing and revising studies, reports, correspondence for accuracy and format
  • Collects, compiles and organizes information and data to meet administrative requirements
  • Prepares correspondence and drafts instructions
  • Facilitates methods for automating reports and correspondence Uses a personal computer to transmit correspondence, create reports, databases, spreadsheets, graphics, slide shows and presentations
  • Manipulates data to meet presentation and report requirements
  • Enforces proper naval correspondence rules and correct grammar, spelling, capitalization and punctuation Receives telephone callers, visitors, complaints and outside contacts and directs them to appropriate contacts when necessary
  • Establishes suspense dates to collect responses and submits information as required by requests Performs support functions such as gathering statistical data; monitoring and reporting on support budgets; assists in managing Common Support financial process and maintains stock of office supplies
  • Computerized spreadsheet, relational database, and word processing software
  • Microsoft Word and office, PowerPoint, Excel
  • Problem solver
  • Good communication skills with the ability and credibility to build strong relationships and to operate at all levels are essential
  • Knowledge of routine fiscal management procedures and documentation as pertaining to public institutions

Certification

  • High Intensity Interval Training (HITT).
  • Aquatics Maximum Power Intensity Training (AMP-IT).
  • Baby and youth cardiopulmonary resuscitation and Automated External Defibrillator.
  • Adult cardiopulmonary resuscitation and Automated External Defibrillator.
  • Health Occupations Students of America (HOSA).
  • Personal Protective Equipment (PPE).
  • Sexual harassment.
  • Customer service.
  • Cyber security.
  • Injury prevention.
  • Personal Information Identity (PII).
  • Appreciation of recognition.
  • Introduction to modern Human Resource Management- Revised.
  • Modern Human Resources management- recruitment and selection process.

References

  • Whitney Hendrix, Manager Health Safety, Albany, GA, 31704, 229-869-8916
  • Sam Mosley, Manager Outdoor Adventure, 814 Radford Blvd. Bldg. 7960, Albany, GA, 31704, 229-639-6234/ 229-894-5842
  • Matt Hardwick, Director of Thomas GYM, 814 Radford Blvd. Bldg. 7360, Albany, GA, 31704, 229-639-7724

Timeline

Merchandiser

TJX Companies
05.2021 - 12.2022

Operations Associate

Kohls
02.2020 - 05.2021

Operations Associate Seasoanal

Kohl’s
09.2019 - 01.2020

Recreation Attendant

MCCS ALBANY- NF-1
10.2015 - Current

Lifeguard Assistant

MCCS ALBANY
05.2015 - 10.2015

Nursing -

Westover high school

Supply Chain and Logistics Management -

Albany State University

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