Brittany Williams
Hampton,VA
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager Intern
Bermuda Village Assisted Living
03.2022 - 11.2023
- Improved client outcomes by conducting comprehensive assessments and developing individualized case plans.
- Enhanced client satisfaction through timely follow-ups and consistent communication, addressing concerns and providing support.
- Streamlined case management processes by implementing efficient tracking systems for documentation and reporting purposes.
- Collaborated with multidisciplinary teams to provide comprehensive services tailored to clients'' unique needs.
- Enhanced client outcomes by conducting thorough assessments and developing comprehensive case plans.
- Streamlined case management processes for improved efficiency and client satisfaction.
- Collaborated with multidisciplinary teams to ensure cohesive care and support for clients.
- Maintained accurate records, ensuring timely reporting and compliance with program requirements.
- Coordinated referrals to support services such as mental health counseling, housing assistance, or vocational training programs.
- Managed caseloads effectively, prioritizing urgent needs while maintaining attention to long-term goals for each client''s wellbeing.
- Presented findings from individual cases at team meetings, facilitating collaborative problem-solving efforts among colleagues.
- Participated in professional development opportunities, staying current on best practices for effective case management.
- Delivered high-quality service by consistently meeting or exceeding established performance metrics.
- Improved client access to community resources by maintaining a current knowledge of available services and programs.
- Conducted regular follow-ups with clients to monitor progress and adjust case plans accordingly.
- Facilitated successful transitions for clients by providing guidance on available resources and services.
Nurse Manager Infection Preventionist
Regency Health & Rehab
01.2017 - 10.2023
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Reduced hospital readmission rates with proactive discharge planning and thorough patient education.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient care by efficiently managing multiple cases in high-stress environments.
- Streamlined communication among healthcare teams by providing accurate and timely updates on patient conditions.
- Enhanced patient care by conducting thorough assessments and implementing individualized treatment plans.
- Reduced patient wait times by efficiently triaging and prioritizing cases based on severity.
Education
Associates in Nursing - Registered Nurse
Surry Community College
Dobson, NC12.2022
Licensed Practical Nurse - LPN
ECPI University
Virginia Beach, VA10.2017
Skills
- Crisis Intervention Techniques
- Organizational Abilities
- Documentation Accuracy
- Public Speaking Abilities
- Conflict Resolution Strategies
- Interpersonal Communication
- Data Analysis Proficiency
- Professional Development Commitment
- Case Planning
- Motivational Interviewing
- Decision Making
- Resource Coordination
- Multitasking Abilities
- Critical Thinking
- Performance Assessments
- Group and Individual Instruction
- Skill Development
- Problem Solving
- Positive Reinforcement
- Program Planning
- Partnership Development
- Medical Evaluation
- Referral Coordination
- Medical Assessment
- Patient Advocacy
Certification
VOHRA Wound Care Nurse, Infection Preventionist Statewide, BLS Instructor
Timeline
Case Manager Intern
Bermuda Village Assisted Living
03.2022 - 11.2023
Nurse Manager Infection Preventionist
Regency Health & Rehab
01.2017 - 10.2023
Associates in Nursing - Registered Nurse
Surry Community College
Licensed Practical Nurse - LPN
ECPI University
VOHRA Wound Care Nurse, Infection Preventionist Statewide, BLS Instructor
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