Brittany Williams
Sacramento,CA
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Keep It Off Medical Weight Loss
2019.01 - Current
- Enhanced patient care by efficiently managing administrative tasks such as appointment scheduling and medical record management.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
- Provided compassionate care for patients of all ages with diverse medical conditions by assisting in examinations, treatments, and follow-up appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
Lead Sales Associate
Dollar General
2015.09 - 2019.01
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Science - Registered Nursing
Nightingale College
Ogden, UT01.2027
Skills
- HIPAA Compliance
- Clinical Leadership
- Insurance Verification
- Scheduling and Appointment Management
- Phlebotomy expertise
- Medical office administration
- Critical thinking abilities
- Patient Care Coordination
- CPR
- Customer Service
- Medical Terminology
- Medical Records Management
- Vital signs monitoring
Certification
- Certified CPR
- Certified OSHA/HIPPA
Timeline
Lead Medical Assistant
Keep It Off Medical Weight Loss
2019.01 - Current
Lead Sales Associate
Dollar General
2015.09 - 2019.01
Bachelor of Science - Registered Nursing
Nightingale College
- Certified CPR
- Certified OSHA/HIPPA
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