Brittany Williams

I am Self-employed as a General Contractor. My duties include administrative work, networking, projects including painting, turn key cleaning and even some flooring. This is a part time job I have been doing for many years. A more detailed description of the job title for these jobs include but are not limited to,

• Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
• Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
• Completed projects on time and within budget through meticulous scheduling and coordination of resources.
• Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
• Adhered to building codes and regulations in planning and construction phases for full project compliance.
• Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
• Kept site work safe and in line with budget, schedule, and applicable building codes.
• Obtained construction permits and verified compliance with relevant regulations.
• Led successful bids securing new contracts contributing significantly towards business growth and increased profitability.

I was a Supervisor at Theos Family Restaurant until they closed shortly after Covid. When I started working at Theos I was alternated between serving on some shifts and cooking on others, based on Managements needs for the shift. I worked my way up to being a Supervisor for the servers as well as the line cooks. I quickly became the Lead Trainer for both front of the house and back. My duties included but were not limited to,

• Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
• Scheduling staff
• Empowered staff to take ownership of their professional development through personalized goal-setting exercises and progress tracking methods.
• Mentored junior trainers, sharing expertise in instructional design and adult learning principles to elevate the overall quality of delivered programs.
• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.

While working as an administrative assistant at the George Eastman Museum in the Facilities Department, I worked directly under Michael Viggiani.

My job included a wide range of tasks including but not limited to,

• Overseeing and coordinating Maintenance and House keeping staff within our department.
• Handling all administrative duties within the office including: incoming/outgoing calls, handling all emails, filing, setting up/coordinating meetings, receiving work orders, etc.
• Creating the staff schedule every week within Facilities department.
• Tracking/logging staffs hours and submitting payroll.
• Attending/representing the facilities department during All Staff Meetings
• Handling all work orders submitted by delegating duties accordingly to work crew.
• Creating purchase orders
• Helping with Project Management by creating estimates, bids and proposals.