Brittany Williams

• Operated delivery vehicles to transport goods efficiently and safely.
• Loaded and unloaded packages, ensuring proper handling and care.
• Navigated routes using GPS to optimize delivery times.
• Communicated with dispatch to confirm delivery schedules and updates.
• Inspected vehicles regularly for maintenance and safety compliance.
• Provided excellent customer service during deliveries, addressing inquiries professionally.

• Field Inspections: Visit properties to inspect and verify details like building dimensions, condition, room counts, construction materials, and utilities.
• Data Capture: Use mobile devices and apps to take high-quality photos and generate floor plans, noting deficiencies and improvements.
• Data Entry: Input collected data into systems or proprietary software.
• Verification: Cross-reference property information with existing records, maps, and building permits for accuracy.
• Public Interaction: Professionally communicate with property owners to explain the visit's purpose and gather information, addressing questions.
• Reporting: Complete standard property record cards, sketch building details, and maintain production records.

• Conducted notarizations for various legal documents and transactions.
• Verified identities through government-issued identification and documentation.
• Ensured compliance with state laws and notary regulations during signings.
• Facilitated mobile services, traveling to clients' locations for convenience.
• Maintained accurate records of all notarized documents and client interactions.
• Managed scheduling to accommodate client requests efficiently throughout the day.

• Customer Interaction: scheduling, Answer calls, emails; address questions about products, services, and order status.
• Issue Resolution: Troubleshoot problems, handle complaints, and find solutions.
• Information & Support: Provide product details, explain features, and offer guidance to new and existing customers.
• Record Keeping: physical files as well as digital files Accurately log customer interactions, update account info, and document issues.
• Sales/Upselling: Inform customers about relevant additional products or services to meet targets.
• Escalation: Identify and escalate complex problems to appropriate departments.

Took this time off to move my niece and nephew in with me.

Get them registered for school and doctors appointments

Needed the time to finalize things within the courts and time to let us all adjust.

• Leadership & Training: Train, guide, and develop store staff; support hiring/scheduling; ensure policy compliance.
• Customer Experience: Resolve customer issues, maintain cleanliness, ensure quick transactions, and uphold standards.
• Operations: Oversee daily workflow, manage inventory (stocking, pricing), control profit areas (shrink, waste, retail), and handle store tasks.
• Management Support: Act as backup for the Store Manager, managing operations in their absence and contributing to recruitment/performance.

• Navigated inventory systems to locate and select items efficiently.
• Communicated with customers to clarify order details and preferences.
• Packaged orders carefully for delivery to ensure product quality.
• Provided exceptional customer service by responding to inquiries promptly.
• Utilized the Instacart platform to manage customer orders and track inventory availability.

• This was multiple positions - food service, hospitality & customer service.
• Maintained cleanliness and organization of concession stands and work areas.
• Operated cash registers and handled transactions accurately.
• Assisted in inventory management, restocking supplies as needed.
• Collaborated with team members to ensure smooth service flow during events.
• Engaged with customers, providing friendly service and addressing inquiries promptly.
• Prepared and served food and beverages to customers efficiently.
• Provided exceptional customer service in a fast-paced hospitality environment.
• Operated point-of-sale systems

• Processed loan applications and verified borrower information for accuracy.
• Organized files and maintained accurate records of loans and check cashing transactions.
• Managed loans from application to submission opening to closing out loans and loan payments.
• Actively participated in weekly team meetings to discuss progress on goals.
• Assisted in developing/purchasing marketing materials and promotions.