Brittany Willis
Troy,Missouri
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Manufacturer
Toyota Motor Manufacturing
Troy, MO
03.2021 - 01.2022
- Made sure that products were produced on time and are of good quality.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
- Met production targets and tight deadlines by collaborating closely with team members.
- Performed general equipment maintenance and repair to minimize downtime.
- Troubleshot equipment issues promptly, minimizing downtime and maintaining overall productivity levels within the facility.
- Worked with raw materials to develop complete and commercially viable products.
- Observed quality assurance measures to avoid potential lawsuits from consumers.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Inspected products and machines to maintain quality and efficiency.
Team Leader
KFC
O'Fallon, MO, St.Peters, Mo,Wentzville, Mo,Troy,Mo
01.2012 - 03.2021
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Devised and implemented processes and procedures to streamline operations.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
05.2013
Skills
- Production Documentation
- Production Error Correction
- Tool repairs
- Manufacturing operations
- Forklift Operation
Timeline
Manufacturer - Toyota Motor Manufacturing
03.2021 - 01.2022
Team Leader - KFC
01.2012 - 03.2021
Fort Zumwalt - High School Diploma,