Brittany Wilson
Goodlettsville,TN
Summary
Proactive and reliable multitasker with excellent organization skills and ability to prioritize patient needs and coordinate daily basic care needs. Highly motivated team player with excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts.
Overview
12
12
years of professional experience
Work History
Front Desk Coordinator
Urology Associates
10.2022 - 07.2023
- Prep charts per Nurse direction
- Greet patients
- Ensure that HIPAA regulations are followed at all times
- Enter all demographic and insurance information accurately and completely
- Collect co-pays or amounts due
- Ensure that Nurse/PA/MD knows that patient has checked in
- Acknowledge all patients as they arrive and address them in a timely manner
- Schedule patients for follow-up appointments
- Schedule patients for recall appointments accurately
- Ensure patient has contact information for procedures/tests to be scheduled
- Break down charts throughout the day, scanning/indexing all new information
- Put charts together for next day, correcting usual providers as needed
- Prepare charts for late day add-ons
- Settle credit card machine and balance at end of day
- Complete closing duties including locking money bag and preparing transport envelopes
- Straighten front lobby mid day and end of day or as needed.
Scheduler Coordinator/Billing Specialist
Metrocenter Healthcare Group
11.2021 - 10.2022
- Answered incoming calls and made outbound calls to schedule patients for office visits
- Scanning medical records to patients chart
- Billing- Hospital visits and Home health 485's
- Handled front office medical receptionist duties as well
- Faxing medical records request to different offices.
Scheduler
Vanderbilt Imaging
10.2019 - 08.2021
- Scheduled for multiple locations at fast pace meeting deadlines with accuracy
- Communicated concisely with patients, providers, and team, complied with HIPAA
- Call patients prior to procedures to give instructions.
Scheduler
Premier Radiology
04.2017 - 05.2018
- Scheduled for multiple locations at fast pace meeting deadlines with accuracy
- Communicated concisely with patients, providers, and team, complied with HIPAA.
Medical Assistant
Nashville Digestive Disease Center
08.2015 - 04.2017
- Check patients in and out, answered phones, schedule patients and verify insurance
- Call patients prior to procedures to give instructions
- Check precertification through insurance before scheduling patient procedures
- Room patients taking vitals, patient history and chief complaint charting Practice Fusion EMR Perform EGD's, pre-op testing, removed IV's, wake patients and monitor after surgery
- Assist doctor with exams and procedures, sterilize tools and patient rooms
- Contact transportation for patients after surgery.
Childcare Assistant Teacher
Trinitee Childcare
03.2014 - 08.2014
Childcare Assistant Teacher
Meig's Playhouse Preschool
04.2013 - 11.2013
Childcare Assistant Teacher
Building Blocks Learning Center
03.2012 - 03.2013
Sales Assistant
Wal-Mart Neighborhood Market
02.2011 - 03.2012
- Processed payments and provided customer service
Education
Associate's degree - Medical Billing & Coding
Daymar Institute-Nashville
02.2024
Diploma - Medical
Kaplan Institute
09.2015
Skills
- HIPPA
- EMR
- Charting
- Front Desk
- Patient Care
- ICD-10 CM
- Insurance Verification
- CPT/HCPS
Assessments
Medical receptionist skills, Completed, 03/01/23
Timeline
Front Desk Coordinator
Urology Associates
10.2022 - 07.2023
Scheduler Coordinator/Billing Specialist
Metrocenter Healthcare Group
11.2021 - 10.2022
Scheduler
Vanderbilt Imaging
10.2019 - 08.2021
Scheduler
Premier Radiology
04.2017 - 05.2018
Medical Assistant
Nashville Digestive Disease Center
08.2015 - 04.2017
Childcare Assistant Teacher
Trinitee Childcare
03.2014 - 08.2014
Childcare Assistant Teacher
Meig's Playhouse Preschool
04.2013 - 11.2013
Childcare Assistant Teacher
Building Blocks Learning Center
03.2012 - 03.2013
Sales Assistant
Wal-Mart Neighborhood Market
02.2011 - 03.2012
Associate's degree - Medical Billing & Coding
Daymar Institute-Nashville
Diploma - Medical
Kaplan Institute
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