Brittany Wilson
Buffalo,NY
Summary
Dynamic and hospitable ASN student and bartender, committed to customer service and high productivity. Utilizing time management and communication skills learned in a working environment and clinical setting. Passionate about continuous learning and professional development in the healthcare setting.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender
Rustbelt Bar & Grille
Buffalo, NY
03.2021 - Current
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Adhered to state regulations regarding serving alcohol responsibly.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Insurance and Scheduling Coordinator
Aurora Dental care
East Aurora, NY
04.2019 - 02.2021
- Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
- Worked with numerous insurance companies to identify patient copays and deductibles.
- Worked with patients in coordinating treatment plan options.
- Collaborated with other departments to coordinate resources when necessary.
- Scheduled patients in accordance with doctor and hygienist schedules.
Bartender/Head Server
Buffalo Yacht Club
Buffalo, NY
06.2010 - 06.2020
- Developed good working relationships with fellow employees through effective communication.
- Displayed and retained extensive knowledge of liquors, wines and entrées.
- Completed regular bar inventories and daily requisition sheets.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Managed the bar area, cocktail design, and menu and handled inventory, regulation compliance, and customer relationships.
- Operated the cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
Science of Nursing
Trocaire College
Buffalo, NY05-2026
Skills
- BLS Provider
- Patient care
- Analytical and Critical thinking
- Customer service
- Insurance Coordination
- Group and individual instruction
- Time management
Accomplishments
- Phi Theta Kappa member
Certification
- BLS Provider
References
References available upon request.
Timeline
Bartender
Rustbelt Bar & Grille
03.2021 - Current
Insurance and Scheduling Coordinator
Aurora Dental care
04.2019 - 02.2021
Bartender/Head Server
Buffalo Yacht Club
06.2010 - 06.2020
Science of Nursing
Trocaire College
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