Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Wimmer

Edenton ,NC

Summary

Dynamic Onsite Manager with a proven track record at Travelers Inn of Elizabeth City, excelling in guest services management and strategic marketing. Expert in fostering team development and employing effective communication to enhance customer satisfaction and operational efficiency. Demonstrated ability to negotiate favorable contracts and optimize sales, showcasing a blend of analytical problem-solving and organizational skills.

Overview

Work History

Onsite Manager

Travelers Inn of Elizabeth City
  • Facilitated conflict resolution among team members.
  • Fostered ongoing partnerships with clients, ensuring continuous business.
  • Directed activities of experienced employees in marketing and sales roles.
  • Utilized analytical nature to enhance customer satisfaction.
  • Ensured consistent implementation of high-quality standards and safe practices.
  • Optimized onsite operations to boost efficiency.
  • Fostered positive customer relations through proactive problem-solving.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assessed staff performance and provided constructive feedback.
  • Developed strong relationships with colleagues to enhance workplace morale.
  • Negotiated contracts with vendors and subcontractors, resulting in favorable terms that benefited both parties involved.
  • Improved overall productivity by continually evaluating and adjusting processes to optimize performance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

N/A - Paralegal Studies

Tidewater Community College
Norfolk, VA

Skills

  • Effective Complaint Resolution
  • Guest services management
  • Secure Cash Handling
  • Team Development
  • Effective Communication Skills
  • Reservations management
  • Strategic Marketing
  • Sales Optimization
  • Online Networking Strategies
  • Strategic Marketing Skills
  • Brand Strategy Development
  • Housekeeping Supervisor
  • Front Office Administration
  • MS office
  • Skilled in Team Dynamics
  • Analytical Problem-Solving
  • Detail-Oriented Approach
  • Organizational skills

Timeline

Onsite Manager

Travelers Inn of Elizabeth City

N/A - Paralegal Studies

Tidewater Community College
Brittany Wimmer