Brittany Wings
Chicago,Illinois
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
4
4
years of professional experience
Work History
CNA
Peterson Park Heath Care Center
Chicago, IL
05.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
CNA
Felician Sisters Convent
Chicago, United States
03.2019 - 10.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Ticket Sales Agent
Shoreline Sightseeing
Chicago, IL
06.2020 - 01.2021
- Sold tickets to concerts, plays and other performances at ticket counter and by online ticketing systems.
- Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
- Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
- Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
- Communicated with team members and management to obtain current information on venue attractions and related logistics.
- Resolved [Type] and [Type] guest issues and escalated unresolved problems to management to promote good customer relations.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Education
High School Diploma -
Construction Career Center
St. Louis MO06.2011
Skills
- Feeding Assistance
- Observation Documentation
- Surgical Preparation
- Emotional and Social Support
- Electronic Recordkeeping
- Output Monitoring and Reporting
Timeline
CNA
Peterson Park Heath Care Center
05.2022 - Current
Ticket Sales Agent
Shoreline Sightseeing
06.2020 - 01.2021
CNA
Felician Sisters Convent
03.2019 - 10.2021
High School Diploma -
Construction Career Center
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