BRITTANY YOUNG
Colorado Springs,US
Summary
Dedicated to providing the highest level of customer service and creating a warm and welcoming environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Team Member
Wendys
1910 S Academy
11.2022 - 12.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
Assembly Worker
Bridgewater Interiors
Eastaboga, AL
04.2023 - 05.2023
- Was in charge of the production process and the production schedule
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Was in charge of quality assurance and customer satisfaction.
Box Office Cashier
RoadHouse Cinemas | Colorado Springs
Colorado Springs, CO
11.2022 - 12.2022
- Completed all point-of-sale opening and closing procedures, as well as counting the cash register contents
- Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues
- Completed all daily tasks and special assignments in a timely and high-quality manner
- Was in charge of creating and maintaining reports on sold tickets and payments.
Shift Supervisor
Wendy's
Oxford, AL
01.2019 - 05.2022
- In charge of pricing, inventory count, and supply during shift hours
- Customers were notified of upcoming sales events and promotions
- Enforced company policies and regulations with employees
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- I'm in charge of setting up and adjusting machines and equipment
- Deal with customer complaints about food service
- Compile and balance cash receipts at the end of the day or shift.
Education
Business Administration -
Albany State University
Albany, GAHigh School -
Oxford High School
Oxford, AL05.2021
Skills
- Positive and friendly
- Retail sales
- Stocking
- Daily workflows
- Quick learner
- Skilled problem solver
- Cash flow management
- Active listening skills
- Money handling abilities
- Data entry
- Cash Handling
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Employee Training
- Inventory control and record keeping
- Safety understanding
- Inventory Control
- Policy Enforcement
Certification
Servsafe food protection manager
Timeline
Assembly Worker
Bridgewater Interiors
04.2023 - 05.2023
Crew Team Member
Wendys
11.2022 - 12.2023
Box Office Cashier
RoadHouse Cinemas | Colorado Springs
11.2022 - 12.2022
Shift Supervisor
Wendy's
01.2019 - 05.2022
Business Administration -
Albany State University
High School -
Oxford High School