A zestful and astute Project Manager bringing years of experience in deadline-oriented environments. Highly organized leader, with great attention to detail, confident in leading team members, managing schedules and coordinating resources. Keeping projects on-track with decisive supervision and quick problem-solving.
Persuasive reputation in communicating and negotiating with internal team members, vendors and other stakeholders.
Hi, I’m
Brittany Englert
Project Management Communications Coordinator
Rapid City,South Dakota
Summary
Overview
15
years of professional experience
Work History
Drywall SpecialtiesRapid City, SD
Contractor
01.2021 - Current
Job overview
- Finished and trimmed drywall with professional-level quality.
- Removed and replaced damaged drywall to complete repair and restoration projects.
- Received consistent excellent feedback on work quality and customer service.
- Applied skills in taping, sanding and finishing drywall to meet project specifications.
- Reduced project downtime by efficiently completing taping tasks within scheduled timeframes.
- Skillfully applied corner bead to create sharp angles in wall intersections, enhancing the visual appeal of finished spaces.
- Managed invoicing and payment processing operations.
- Maintained accurate records of customer payments.
- Maintained organized electronic filing system for easy access of critical billing documents, optimizing workflow for the entire team.
- Improved overall efficiency within the department through regular evaluation and updating of internal controls related to invoicing processes.
- Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
Hunter Homes LLC
Sr Project Manager
06.2019 - 09.2021
Job overview
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Established and managed change management processes to fulfill successful project transitions.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Maintained schedules to meet key milestones at every project phase.
- Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
- Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Aided with obtaining permits or approval of revisions.
- Maintained accurate records related to project progress reports, change orders, subcontractor agreements, invoices for timely submission to clients or regulatory agencies when required.
- Completed projects within budget constraints by negotiating favorable terms with suppliers and monitoring expenses closely.
- Established clear priorities and production quality standards.
- Directed projects according to schedule and quality demands.
- Prepared and presented contracts and other legal documents to clients.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Expedited resolution of particularly challenging cases by collaborating closely with engineering teams and senior management when necessary.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Demonstrated exceptional attention-to-detail when reviewing claim documentation before making eligibility decisions.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Analyzed project performance data to identify areas of improvement.
- Enhanced project efficiency by developing and maintaining comprehensive schedules for all project phases.
- Supported the successful execution of multiple simultaneous projects with efficient time management strategies.
- Increased accuracy of project forecasting through continuous refinement of scheduling methodologies and tools.
- Maximized team productivity by effectively communicating schedule updates to all stakeholders.
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained flexibility in responding to unexpected challenges or changes in priorities, swiftly adapting schedules as necessary without compromising overall project objectives.
- Strengthened relationships with external vendors by negotiating realistic deadlines for deliverables, minimizing delays caused by supply chain issues.
- Maintained open communication by presenting regular updates on project status to customers.
- Contributed to a seamless handover process for completed projects by providing thorough documentation on scheduling practices and outcomes.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Ensured timely completion of projects through diligent monitoring of progress against established schedules.
Oregon Department Of Human ServicesPortland, OR
Children’s Intensive In-Home Services Program CIIS
03.2017 - 05.2019
Job overview
- Managed medical appointments and administered prescribed medications accurately, ensuring optimal health outcomes for the children under my care.
- Encouraged children's emotional and social development.
- Documented children's growth and development.
- Logged information regarding naps, feedings, and any medications administered.
- Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
- Promoted physical fitness with adaptive exercises designed to accommodate various limitations or disabilities.
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
- Used pain management and relaxation techniques to reduce discomfort and stress.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Organized and detail-oriented with a strong work ethic.
- Provided professional services and support in a dynamic work environment.
Spirit Feathers Healing Center & Gift Boutique
Operations Manager, Event Coordinator
11.2008 - 01.2011
Job overview
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and maintained relationships with external vendors and suppliers.
- Managed event logistics and operations.
- Inspected event facilities to confirm conformance to customer requirements.
- Monitored and controlled event expenditures to meet budgets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maintained a visually appealing store environment by adhering to company merchandising guidelines and standards.
- Increased sales through effective visual merchandising and creative window displays.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Streamlined daily operations by implementing efficient processes for scheduling, ordering, and merchandise management.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Interacted well with customers to build connections and nurture relationships.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Eastern Iowa Community College DistrictDavenport, IA
CNA from Nursing
01.2013
University Overview
Skills
- Customer relationship Management (CRM)
- Project Management
- Contractor Management
- Strategic Planning
- Scheduling
- Multi-Objective Optimization
- Quality Control
- Conflict Resolution
- Time Management
- Critical Thinker
Artist
Artist
Abstract Realism Sketch to Paint.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Contractor
Drywall Specialties
01.2021 - Current
Sr Project Manager
Hunter Homes LLC
06.2019 - 09.2021
Children’s Intensive In-Home Services Program CIIS
Oregon Department Of Human Services
03.2017 - 05.2019
Operations Manager, Event Coordinator
Spirit Feathers Healing Center & Gift Boutique
11.2008 - 01.2011
Eastern Iowa Community College District
CNA from Nursing
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