Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Brittany C. Brunson

Philadelphia,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Currently a residential coordinator with many years of direct support and residential leadership experience for senior, disabled, and abused clients. Tireless client advocate focused on care for whole person while leading direct care team and embracing and supporting organizational policies. Proficient and patient skills developer for both team members and residents. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

29
29
years of professional experience

Work History

Residential Coordinator & Direct Support Person

Delta Community Supports
Warminster, PA
04.2019 - Current
  • Encouraged independent living skills among residents through instruction in meal preparation, budgeting, laundry management.
  • Organized and facilitated recreational and educational activities for residents.
  • Facilitated group meetings with residents to discuss concerns or provide feedback on policies and procedures.
  • Maintained accurate records of resident information, including assessments, progress notes, and incident reports.
  • Maintained confidentiality of client information at all times according to HIPAA regulations.
  • Developed individual service plans for each resident based on their unique needs and goals.
  • Participated in staff meetings to review current policies, procedures, and best practices.
  • Assisted in resolving conflicts between residents by providing constructive guidance and support.
  • Served as a role model for appropriate behavior and attitude by modeling respectful communication techniques.
  • Monitored safety protocols within the residential facility to ensure compliance with regulations.
  • Provided support to residents in crisis situations, advocating for their needs.
  • Implemented behavioral intervention strategies when necessary while maintaining a therapeutic approach.
  • Collaborated with other departments to coordinate services such as medical care, education, and vocational training programs.
  • Provided transportation services for residents when needed.
  • Conducted regular inspections of living areas to identify potential hazards or maintenance issues.
  • Ensured that all paperwork was completed accurately according to established guidelines.
  • Coordinated events for the purpose of providing socialization opportunities for residents.
  • Maintained dignity and confidentiality of clients, conducted personal assessments and intakes for potential clients and administered emergency procedures and safety management.
  • Worked closely with case managers to support and reinforce client's service plan, maintained ongoing communication on client progress and accompanied clients to key appointments.

Home Health Aide

Trust home health Care, Angel Helpers Home Care
Philadelphia, PA
04.2016 - Current
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Transported clients to doctor appointments and social events.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Assisted in ambulation and exercise routines for clients.
  • Prepared meals and snacks according to prescribed diets.
  • Engaged patients in recreational activities such as reading books or playing games.

Hairstylist

Self Employed
Philadelphia, PA
06.1995 - Current
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Combed, brushed and sprayed hair or wigs to set style.
  • Prepared and braided hair for clients according to their individual needs and preferences.
  • Incorporated natural elements into braid designs such as beads, shells, flowers, feathers.

Security Officer

Alpha Centurion Security
Newtown, PA
03.2016 - 02.2018
  • Confirmed visitor identification prior to granting entry into the building.
  • Enforced access control measures in accordance with established procedures.
  • Assisted in the development and implementation of security policies and procedures.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Prep Cook

Put A Lid On It
Darby, PA
10.2013 - 08.2014
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Checked freshness of food and ingredients prior to use.
  • Organized walk-in coolers and freezers according to established guidelines.
  • Ensured that all dishes were prepared correctly by tasting them before serving.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.

Cashier

Browns Family Shoprite
Philadelphia, PA
03.2014 - 07.2014
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Servsafe Certificate - Food And Beverage

EDSI
Philadelphia, PA
11-2013

Certificate - Medical Assistant

Thompson Institute
Philadelphia, PA
09-2009

GED -

Commonwealth Of PA
Philadelphia, PA
05-2009

Skills

  • Team Management
  • Resident relations
  • Property Maintenance
  • Scheduling Management
  • Interpersonal Relationships
  • Safety practices
  • Team Supervision
  • Multitasking
  • Excellent Communication
  • Relationship Building
  • Professionalism
  • Teamwork and Collaboration
  • Continuous Improvement

Accomplishments

Promotion to Residential Coordinator January 2022

ANCOR's 2022 Pennsylvania DSP of the Year

Affiliations

  • Created a mentor group that targeted youth, helping them build self esteem, have courage and take pride in their individual talents.
  • Continued brand development, advertisement and sales with my late son's clothing brand.
  • Donating food and clothing to individuals experiencing hardships.

References

References available upon request.

Timeline

Residential Coordinator & Direct Support Person

Delta Community Supports
04.2019 - Current

Home Health Aide

Trust home health Care, Angel Helpers Home Care
04.2016 - Current

Security Officer

Alpha Centurion Security
03.2016 - 02.2018

Cashier

Browns Family Shoprite
03.2014 - 07.2014

Prep Cook

Put A Lid On It
10.2013 - 08.2014

Hairstylist

Self Employed
06.1995 - Current

Servsafe Certificate - Food And Beverage

EDSI

Certificate - Medical Assistant

Thompson Institute

GED -

Commonwealth Of PA
Brittany C. Brunson