Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Software
Interests
Websites
Timeline
Hi, I’m

Danea Jackson

Vallejo,CA
Danea Jackson

Summary

Professional social media expert with proven track record of driving engagement and brand awareness. Skilled in content creation and strategic planning, with strong focus on team collaboration and achieving results. Reliable and adaptable, able to meet changing needs and deliver impactful social media campaigns. Strong communication skills and creative problem-solving abilities make valuable addition to any team.

Overview

11
years of professional experience
1
Certification

Work History

LiveFive Web Design
Remote

Client Liaison Speciailist
07.2024 - Current

Job overview

  • Streamlined communication between departments, ensuring smooth project execution and increased efficiency.
  • Managed client portfolios, ensuring that all relevant data was up-to-date and easily accessible for internal stakeholders.
  • Resolved conflicts and negotiated resolutions between clients and internal stakeholders, maintaining a positive working environment.
  • Established strong relationships with clients, resulting in repeat business and long-term partnerships.

Prime Residential
Napa, CA

Leasing & Experience Consultant
11.2023 - Current

Job overview

  • Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
  • Managed leasing processes, including application approval, lease signings, move-in coordination, and security deposit refunds for seamless tenant transitions.
  • Conducted property checks and addressed violations with residents.
  • Collaborated with maintenance staff to prioritize work orders, resulting in timely completion of tasks and increased resident satisfaction.

T-Mobile
Albuquerque, New Mexico

Account Expert
02.2022 - 11.2023

Job overview

  • Initiated service disconnection upon failure of other collection methods.
  • Responded to customer inquiries and provided detailed account information.
  • Sharpened skills by obtaining required continuing education credits and attending training to keep updated on legislative and industry changes.
  • Researched billing errors and discrepancies to initiate corrective action.
  • Monitored customer accounts for payment delinquency and initiated collection efforts.

Amazon
Fort Worth, TX

Process Assistant/Amnesty
11.2019 - 11.2022

Job overview

  • Managed 30+ associates in receiving
  • Helped support daily management by allocating labor, fulfilling production goals, tracking and reporting feedback from associate coaching
  • Leadership applying daily Scrum meetings and integrating Sprint Cycles.Certified in Amazon Robotics Floor, basic troubleshooting of kivas, working with Maintenance and Engineering to ensure floor health and overall drive productivity.
  • Monitored and reported on process performance to verify compliance with established standards.

Texas Roadhouse

Legendary Server/Trainer
01.2019 - 11.2019

Job overview

  • Familiarized guests with menu and daily specials, accurately recording food and drink orders, running food and performing side work
  • Menu knowledge: Memorize details of daily specials, seasonal menu items, as well as rotating craft beer options
  • Train new hires in all aspects of the job efficiently and in a welcoming manner.

Cajun Steamer Bar & Grill

Waitress/Shift Lead
04.2015 - 05.2018

Job overview

  • Familiarized guests with menu and daily specials, accurately recording food and drink orders, running food and performing side work
  • Menu knowledge: Memorize details of daily specials, seasonal menu items, as well as rotating craft beer options
  • Train new hires in all aspects of job efficiently and in a welcoming manner.

McKaig Chevrolet Buick
Gladewater, Tx

Accounts Payable & Receivable/Cashier
05.2013 - 11.2019

Job overview

  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.

Education

Homeschool

GED from Homeschool
2011

Skills

  • Relationship Development
  • Self-motivated and Goal-oriented
  • Pleasant Telephone Demeanor
  • Flexibility and Adaptability
  • Policy and Procedure Development
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word

Certification

  • Certified Scrum Master - 2021
Availability
See my work availability
Not Available
Available
monday
tuesday
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friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementWork-life balanceWork from home optionPaid time off401k matchPaid sick leave4-day work week

Software

Kronos

Yardi

RealPage

Hubspot

Koros

Interests

Environmental Conservation

Art

Music

Timeline

Client Liaison Speciailist

LiveFive Web Design
07.2024 - Current

Leasing & Experience Consultant

Prime Residential
11.2023 - Current

Account Expert

T-Mobile
02.2022 - 11.2023

Process Assistant/Amnesty

Amazon
11.2019 - 11.2022

Legendary Server/Trainer

Texas Roadhouse
01.2019 - 11.2019

Waitress/Shift Lead

Cajun Steamer Bar & Grill
04.2015 - 05.2018

Accounts Payable & Receivable/Cashier

McKaig Chevrolet Buick
05.2013 - 11.2019

Homeschool

GED from Homeschool

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Danea Jackson