Committed and motivated Receptionist with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Energetic, reliable, and skilled.
Overview
14
14
years of professional experience
Work History
In-Home Nanny
Susan Warren
10.2021 - 01.2023
Supported children in play activities, meals and snacks, hygiene and socialization.
Assisted with light housekeeping duties as well as running errands.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Built positive and nurturing environments to support child social and emotional growth.
Prepared tasty, healthy meals for children to encourage good eating habits.
Played games, worked on puzzles and read books to young children.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Taught children everyday skills and language.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Assisted children in dressing appropriately for day's activities.
Involved children in caring for household pets and chores.
Bartender
Rhino Coffee Downtown
02.2017 - 08.2017
Barista
PJ's Coffee of New Orleans
02.2016 - 01.2017
Barista
Barnes & Noble
04.2013 - 01.2014
CPCT
VOA
01.2009 - 04.2013
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Administered medications and treatment to patients and monitored responses.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Customer Service Representative
iDoctors
01.2011 - 03.2012
Expressed appreciation and invited customers to return to the store.
Communicated all merchandise needs or issues to appropriate supervisors.
Managed quality communication, customer support and product representation for each client.
Computed accurate sales prices for purchase transactions.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Resolved product issues and shared benefits of new technology.
Designed and suggested new display ideas to improve accessibility to merchandise
Cross-trained and provided back-up for other customer service representatives when needed.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Education
Culinary Arts -
Northwest Louisiana Technical College
Shreveport, LA
High School Diploma - English
Homeschool
2005
Skills
Scheduling
PC proficient
Organization and efficiency
Multitasking and prioritization
Efficient and accurate
Flexible
Professional appearance
Multitasking ability
Open and clear communicator
Detail oriented
Speaking Clearly
Personable Demeanor
Professional telephone demeanor
Key holder experience
References
Jimmye Warren (VOA): (318) 747-6956
Stacey England (LA Media Productions): (318) 364-0513
Susan Warren (Retired): (318) 426-9521
John Wesley Hampson (Marketing Solutions Architect): (318) 840-5850
Timeline
In-Home Nanny
Susan Warren
10.2021 - 01.2023
Bartender
Rhino Coffee Downtown
02.2017 - 08.2017
Barista
PJ's Coffee of New Orleans
02.2016 - 01.2017
Barista
Barnes & Noble
04.2013 - 01.2014
Customer Service Representative
iDoctors
01.2011 - 03.2012
CPCT
VOA
01.2009 - 04.2013
Culinary Arts -
Northwest Louisiana Technical College
High School Diploma - English
Homeschool
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