Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about medical equipment and CMS documentation requirements.
Overview
4
4
years of professional experience
Work History
Account Specialist
Prisma Health
01.2022 - Current
Reconciled customer accounts and identified discrepancies for further investigation.
Set up new customer accounts and updated existing profiles with latest information.
Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
Adhered to standards of quality and service as well as all compliance requirements.
Benefit Enrollment Specialist
Humana
05.2019 - 02.2022
Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
Assisted with design and implementation of various employee benefits programs.
Gathered information about each position and related occupation with employee interviews, field observations, and industry research.
Researched and analyzed wage, salary and other industry trends.
Executive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLCExecutive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLC