Brittany M. Morgan
Cocoa,USA
Summary
Well-qualified HR / Office Administrator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Human Resources Specialist
TechTruUp Inc. (Comcast Temp)
Remote, FL
09.2021 - Current
- Worked with employees to complete onboarding paperwork
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Accounts Payable Clerk
LaborMaxx Staffing
09.2020 - 08.2021
- Order Management
- Speaking with all vendors for any questions
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
Human Resources Officer / Office Administrator
American Cruise Aid Logistics
Cape Canaveral, FL
02.2018 - 09.2020
- Accounting
- Onboarding new employees / Discharge of employees exiting the company
- Payroll / Reports
- Paying office bills
- Benefits Management
Human Resources Representative
Luke and Associates
09.2019 - 09.2020
- Onboarding new employees
- Terminations
- Company Benefits Management
- Conduct disciplinary actions
- Maintaining employee records / I9 / W4
- Employee training
Human Recourses / Executive Assistant
Extreme Plastering and Stucco
Rockledge, FL
05.2017 - 01.2018
- Filing / Scanning
- Entering reports into databases
- Payroll / Reports
- Scheduling meetings / Classes
- Business Expense Request/ Report
- Ordering office supplies
Receptionist
Beta Max Hoist
01.2015 - 03.2017
- Filing / Scanning
- Entering reports into databases
- Payroll / Reports
- Agenda / Checklist
- Scheduling meetings / Classes
- Business Expense Request/ Report
- Ordering office supplies
Vault Teller
Regions Bank
Rockledge, Florida
02.2014 - 09.2014
- Process transactions
- Maintain proper balance in cash drawer
- Maintain Cash Vault
- Train new Vault Tellers
- Solve customer service issues
- Cross selling products
- Lead morning meetings
- Set and meet sales and customer service goals
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
Teller
Wells Fargo Bank
Merritt Island, Florida
05.2013 - 02.2014
- Process transaction, Maintain proper balance in drawer
- Handle customers’ accounts and services
- Solve customer service problems and issues
- Fast working and very detailed
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Customer Service/Cashier
Publix Super Market
Merritt Island, Florida
07.2011 - 05.2013
- Customer Service handling and solving complaints receiving feedback and understanding their individual needs
- Offering up-sales to customers
- Knowledgeable of various computer systems such as Publix in house programs
- Accountability for accuracy of customers purchasing transactions.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Education
Associate of Arts - HR
EFSC
Cocoa, FLSkills
- Computer Programs – Microsoft Word, Excel, Power Point, Access, Quickbooks and Outlook
- Harassment Investigation
- Termination Documentation
- Industry-Specific HR Regulations
- Employment Data Tracking
- Policy and Procedure Writing
- Retention Program Development
- In-Person and Telephone Interviewing
- Work Complaint Handling
- Employee Hiring
- Americans with Disabilities Act (ADA)
- Leave of Absence Transitions
Timeline
Human Resources Specialist
TechTruUp Inc. (Comcast Temp)
09.2021 - Current
Accounts Payable Clerk
LaborMaxx Staffing
09.2020 - 08.2021
Human Resources Representative
Luke and Associates
09.2019 - 09.2020
Human Resources Officer / Office Administrator
American Cruise Aid Logistics
02.2018 - 09.2020
Human Recourses / Executive Assistant
Extreme Plastering and Stucco
05.2017 - 01.2018
Receptionist
Beta Max Hoist
01.2015 - 03.2017
Vault Teller
Regions Bank
02.2014 - 09.2014
Teller
Wells Fargo Bank
05.2013 - 02.2014
Customer Service/Cashier
Publix Super Market
07.2011 - 05.2013
Associate of Arts - HR
EFSC
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