Britthany Mitchell
Loxley,AL
Summary
Dependable and experienced retail sales professional with a proven track record in thriving, fast-paced environments. Proficient in efficiently processing transactions, managing cash, operating registers, and organizing merchandise. Committed to ensuring exceptional customer satisfaction by effectively addressing customer requests, needs, and concerns.
Overview
12
12
years of professional experience
Work History
Retail Associate
Dillard’s
08.2019 - Current
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
Cashier
Piggly Wiggly
12.2012 - 03.2019
- Balance till and make sure the money is not counterfeit by using the counterfeit pen or detecting it with hands or looking the air
- Balance till again at the end of day to ensure the amount of money is in the till and that deposit is correct
- Handle card transactions and checks
- Provide excellent customer service by understanding and talking with customers to ensure return visits
- Greet customers with a friendly smile and help with shopping needs
- Scan items and total purchases
- Assist with other tasks and in other areas of the store as needed
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Mail Carrier
USPS
03.2019 - 06.2019
- Accurately and efficiently sorted and delivered mail
- Picked up and delivered mail back to warehouse
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Bachelor of Science - Education Social Development
University of Mobile
Mobile, AL12.2018
Skills
- Cash handling
- Customer service
- Microsoft Office
- Typing skill
Reliability
Customer Engagement
Positive and engaging demeanor
Cash Handling Accuracy
Reliability and punctuality
Cash Register Operation
Timeline
Retail Associate
Dillard’s
08.2019 - Current
Mail Carrier
USPS
03.2019 - 06.2019
Cashier
Piggly Wiggly
12.2012 - 03.2019
Bachelor of Science - Education Social Development
University of Mobile
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