Brittian Smart
2327 Royal Dr, Apt 32,KY
Summary
Proven team player with a strong work ethic, demonstrated through exceptional customer service in serving positions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in cash handling and guest engagement, I excel in high-volume environments, ensuring efficient workflow and positive guest experiences. My ability to resolve complaints has significantly boosted customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Server
Taste of Belgium
09.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Half Day Cafe
06.2022 - 04.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Key Holder
Altar'd State
12.2021 - 12.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff..
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed store personnel by delegating tasks and supervising daily operations.
Education
Bachelors of Health Sciences - Health Sciences
University of Cincinnati Blue Ash College
Cincinnati, OH05.2026
High School Diploma -
Nebraska City High School
Nebraska City, NE12.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
- Sales expertise
- Sales Techniques
- Regulatory Compliance
- Team Player
- Reliability
Timeline
Server
Taste of Belgium
09.2023 - 09.2024
Server
Half Day Cafe
06.2022 - 04.2023
Key Holder
Altar'd State
12.2021 - 12.2022
Bachelors of Health Sciences - Health Sciences
University of Cincinnati Blue Ash College
High School Diploma -
Nebraska City High School
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