Brittiany Greene
Niles
Summary
Compassionate and results-driven professional with experience in memory care, community mental health, and care coordination. Skilled in person-centered, trauma-informed, family-driven, and youth-guided approaches, with a strong background in advocacy, care planning, and community-based support. Proven ability to coordinate services, manage workflows, and collaborate with interdisciplinary teams to optimize client outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Parent Support Partner
Community Mental Health
01.2025 - Current
- Collaborate with parents to understand and support their child’s treatment goals, providing guidance and encouragement throughout the process.
- Advocate for families with schools, healthcare providers, and community organizations to ensure children receive appropriate services and support.
- Assist parents in understanding behavioral health, developmental, and co-occurring challenges to promote informed decision-making.
- Connect families to community resources, social services, and therapeutic programs that support youth and family needs.
- Help families navigate complex systems, including mental health services, insurance, and public benefits, using trauma-informed and culturally responsive practices.
- Provide in-home and community-based support, meeting families where they are to help them implement treatment strategies and achieve goals.
- Document interactions, progress, and follow-up activities in compliance with agency and state standards.
- Employ person-centered, trauma-informed, culturally responsive, family-driven, and youth-guided approaches to empower families and foster positive outcomes.
Vaccine Engineering Technician / Line Coordinator
Manpower Engineering
03.2022 - 08.2023
- Coordinate daily line operations to ensure production runs efficiently, safely, and according to established protocols.
- Oversee team workflow, assigning tasks and supporting staff to maintain productivity and quality standards.
- Monitor production progress and resolve workflow issues in real-time, escalating as needed to engineering or management.
- Ensure all documentation, including batch records and SAP entries, is accurate, complete, and compliant with regulatory standards.
- Collaborate with engineering, maintenance, and quality teams to address operational challenges and optimize processes.
- Track Work Center Performance Metrics (WPM) and provide updates to management to support operational decision-making.
Resident Care Assistant
StoryPoint
07.2021 - 03.2022
- Assisted with daily living activities, ensuring safety and comfort for residents.
- Collaborated with healthcare professionals to develop and implement personalized care plans.
- Provided compassionate care and support to residents, enhancing their quality of life.
- Conducted routine assessments of resident needs, adapting care strategies accordingly.
Memory Care Team Lead
Beacon Pointe Memory Care Facility
05.2019 - 08.2021
- Coordinated shift operations, supervising team members to ensure timely and accurate medication administration and resident care.
- Prepared, administered, and documented medications in accordance with rights of medication, eMAR, and ECP protocols.
- Managed inventory of medications and essential supplies, ensuring availability and proper storage for department needs.
- Monitored resident vital signs and reported changes to nursing staff to support proactive care interventions.
- Trained and mentored new staff on procedures, documentation, and safety protocols to maintain quality care standards.
- Documented care provided and resident progress in compliance with facility and regulatory standards.
Education
Bachelor of Science - Psychology
Western Governors University
Salt Lake City, UT05-2026
Associate of Science - General Studies
Lake Michigan College
Benton Harbor, MI12.2020
Skills
- Care Coordination
- Person-Centered, Trauma-Informed, Family-Driven, Youth-Guided Approaches
- Advocacy & Resource Navigation
- Community-Based & In-Home Support
- Team Leadership & Workflow Coordination
- Documentation & Compliance (eMAR, SAP, WPM)
- Collaboration with Interdisciplinary Teams
- Motivational Interviewing & Person-Centered Planning
Certification
- CPR/First Aid (CPR/FA) – Certified in life-saving and emergency response techniques.
- Recipient Rights Training – Knowledgeable in protecting client rights, promoting dignity, and ensuring ethical care.
- Human Trafficking Awareness Certification – Trained to recognize, respond to, and report signs of human trafficking.
- Implicit Bias Training – Skilled in identifying and mitigating unconscious biases to promote equitable and culturally sensitive care.
Timeline
Parent Support Partner
Community Mental Health
01.2025 - Current
Vaccine Engineering Technician / Line Coordinator
Manpower Engineering
03.2022 - 08.2023
Resident Care Assistant
StoryPoint
07.2021 - 03.2022
Memory Care Team Lead
Beacon Pointe Memory Care Facility
05.2019 - 08.2021
Associate of Science - General Studies
Lake Michigan College
Bachelor of Science - Psychology
Western Governors University