Brittiany Smith
Frederiksted ,VI
Summary
Dynamic professional with experience at Banco Popular, excelling in cash handling and customer service. Proven ability to enhance operational efficiency through team collaboration and meticulous attention to detail. Skilled in data entry and scheduling, fostering positive relationships while optimizing service delivery. Committed to maintaining professionalism and accuracy in all interactions.
Overview
6
6
years of professional experience
Work History
Bank Teller
Banco Popular
St Croix, VI
06.2022 - 03.2026
- Processed customer transactions efficiently, ensuring accurate cash handling and recordkeeping.
- Assisted customers with account inquiries, fostering positive banking relationships.
- Managed daily cash drawer audits, maintaining compliance with bank policies.
- Collaborated with team members to streamline operational workflows and improve service delivery.
- Facilitated training sessions for new tellers on best practices and compliance standards.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Dental Assistant/Receptionist
St Croix Dental
St Croix, VI
03.2020 - 05.2022
- Assisted dentists in procedures, ensuring patient comfort and instrument readiness.
- Maintained accurate patient records and updated charts in electronic health record system.
- Sterilized instruments and prepared treatment rooms according to safety protocols.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Managed patient scheduling and appointment confirmations to enhance workflow efficiency.
- Coordinated patient intake processes, ensuring accurate data entry and documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Dental Assistant -
UEI
01.2020
High School Diploma -
Bonnabel High School
Kenner, LA05.2014
Skills
- Attention to detail
- Professionalism and courtesy
- Data entry efficiency
- Time management
- Phone etiquette
- Team collaboration
- Software proficiency
- Cash handling and management
- Verbal and written communication
- Scheduling
- Office administration
- Clerical support
- Multi-line telephone operation
Timeline
Bank Teller
Banco Popular
06.2022 - 03.2026
Dental Assistant/Receptionist
St Croix Dental
03.2020 - 05.2022
Dental Assistant -
UEI
High School Diploma -
Bonnabel High School