Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittiany Taitt

New York,NY

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Clerical Assistant

NyCourts
The Bronx, NY
12.2023 - Current
  • Greeted visitors and customers in a friendly, professional manner.
  • Assisted with filing documents and maintaining records.
  • Provided administrative support for staff members.
  • Managed incoming and outgoing mail correspondence.
  • Updated customer contact information in the system database.
  • Scanned documents into digital format for storage purposes.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Collected and coded various documents to prepare for filing, storage and processing.

Support Broker

OPWDD
New York, NY
10.2023 - Current
  • Provided assistance to clients in completing paperwork and understanding their rights.
  • Developed individual support plans for clients based on their needs and preferences.
  • Coordinated with other agencies to ensure client's access to necessary services.
  • Assisted clients in setting up appointments with medical professionals, counselors, and other service providers.
  • Conducted home visits to assess the well-being of clients.
  • Created reports documenting client progress towards goals.
  • Maintained accurate records of client information in accordance with data protection laws.
  • Facilitated communication between clients, family members, and service providers.
  • Advised clients on accessing benefits such as housing, employment or education opportunities.
  • Monitored client budgets and provided financial advice where appropriate.
  • Supported vulnerable adults by providing emotional support when needed.
  • Responded promptly to emergency situations involving clients.
  • Promoted positive behavior change through goal setting and motivational techniques.
  • Delivered training sessions on relevant topics such as budgeting or self-care strategies.
  • Participated in team meetings to discuss caseloads and best practices for supporting individuals.
  • Completed reports, paperwork and documentation accurately and on time.
  • Reached out to individuals via phone, email and SMS to deliver help and support.
  • Provided direct support, coaching and intervention to increase self-sufficiency and goal attainment.
  • Identified appropriate community resources and provided referrals for services.
  • Gathered and analyzed information to advocate safety, well-being and progress.

Custodial Maintenance Worker

NYCSSS
New York, NY
04.2017 - Current
  • Sweep, mop, and scrub floors; vacuum carpets; empty trash receptacles; clean windows, walls, and ceilings; replenish restroom supplies.
  • Maintain janitorial equipment in a safe and orderly manner; perform minor repairs on custodial equipment as needed.
  • Clean spills or other hazardous materials according to safety protocols; respond to emergency cleaning situations.
  • Perform snow removal duties such as shoveling sidewalks, salting walkways, plowing parking lots.
  • Ensure that all areas of the facility are maintained in a neat and orderly fashion at all times.
  • Participate in training sessions related to custodial maintenance tasks.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Stripped, sealed and polished floors.
  • Steam-cleaned or shampooed carpets.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.

Education

High School Diploma -

Legacy High School For Integrated Studies
New York, NY
06-2008

English Literature

City College of New York of The City University of New York, The
New York, NY

Skills

  • File Management
  • Scheduling and calendar management
  • Document Control
  • Report Generation
  • Billing and Invoicing
  • Meeting Support
  • Microsoft Office
  • Maintaining records
  • Data Entry
  • File Organization
  • Information Protection

Certification

  • Certified Pre & Post Natal Nutritionalist
  • Certified Herbalist
  • Certified Full Spectrum Birth Doula
  • Certified Special Needs Parent Advocate
  • Cetified NYC Community Composter

Timeline

Clerical Assistant

NyCourts
12.2023 - Current

Support Broker

OPWDD
10.2023 - Current

Custodial Maintenance Worker

NYCSSS
04.2017 - Current

High School Diploma -

Legacy High School For Integrated Studies

English Literature

City College of New York of The City University of New York, The

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