Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittiney Hodore

Homestead,FL

Summary

Proven leader in high-stress environments, adept at de-escalation techniques and emergency response, demonstrated during tenure at Homestead Correctional Institution. Excelled in maintaining safety and security, reducing contraband significantly. Skilled in fostering team cohesion and enhancing customer satisfaction at Little Caesars Pizza, showcasing exceptional conflict resolution and policy enforcement abilities. Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over [Number]-year industry history.

Overview

11
11
years of professional experience

Work History

Correctional Officer

Homestead Correctional Institution
05.2018 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.

Cashier

Walmart
10.2017 - 12.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Manager

Little Caesars Pizza
03.2013 - 11.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Associate of Arts - Social Work

Miami Dade College
Homestead, FL
04.2024

High School Diploma -

South Dade Senior High School
Homestead, FL
06.2010

Skills

  • First Aid Training
  • Emergency Response
  • De-Escalation Techniques
  • Conflict resolution skills
  • Mental health awareness
  • Correctional facility procedures
  • Policy Enforcement
  • Restraint Techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Contraband Seizure

Timeline

Correctional Officer

Homestead Correctional Institution
05.2018 - Current

Cashier

Walmart
10.2017 - 12.2017

Assistant Manager

Little Caesars Pizza
03.2013 - 11.2017

Associate of Arts - Social Work

Miami Dade College

High School Diploma -

South Dade Senior High School
Brittiney Hodore