Brittiney Selby
Las Vegas,NV
Summary
Focused on providing professional service and support. Diligent about scheduling appointments, managing packages and routing mail to recipients. Excellent communication, planning and prioritization skills with a positive nature and awesome people skills. Dependable and courteous with experience offering administrative, customer service and financial support/management abilities. Hardworking and highly organized, proactive and punctual with team-oriented mentality. Ambitious, career-focused job seeker, anxious to obtain a position to help launch into the work force and a career.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Apex Systems
01.2023 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Performed research to collect and record industry data.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Front Desk Receptionist
The MGM Mirage
05.2009 - 10.2014
- Investigated and analyzed client complaints to identify and resolve issues.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Completed basic bookkeeping and document filing.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Supplied callers with Hotel address and directions, employee email addresses and phone extensions.
- Input customer data into reservation systems and updated to reflect room changes.
Cashier
Check City
08.2006 - 05.2009
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Used tax form instructions and tables to complete tax forms.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Maintained database by entering new and updated customer and account information.
- Processed customer and account source documents by reviewing data for deficiencies.
Head Cashier
Ford Country
04.2004 - 08.2006
- Trained new team members in cash register operation, stock procedures and customer services.
- Input data into computer systems to support document and information retrieval.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Updated databases with new and modified customer data.
- Answered phone calls and responded to questions and concerns.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Collected deposits or payments and arranged for billing.
Education
Some College (No Degree) - Nursing
Nevada State College
1300 Nevada State Dr, Henderson, NV 89002Skills
- Documentation and Reporting
- Verbal and Written Communication
- Calendar Management
- Reliable and Punctual
- Computer Proficiency
- Call Answering and Routing
- Cash Transactions
- Positive Attitude and Energetic
- Courteous and Professional
- Prioritization and Time Management
- Multi-Line Phone Systems
- Oral and Writing Communication
- Team Collaboration
- Listening Skills
- Conflict Management
- Research
- Spreadsheet Management
- Scheduling
- Office Administration
- Clerical Support
- Travel Coordination
- Expense Reporting
- Appointment Scheduling
- Microsoft Office Suite
- Team Bonding
- Prioritization
- Resourceful
- Event Coordination
- Critical Thinking
- Spreadsheets
- Internet Research
- Meticulous Attention to Detail
- Microsoft PowerPoint
- Excel Spreadsheets
- Strong Problem Solver
- Data Organization
- Data Entry
- Filing
- Reception Oversight
- Microsoft Outlook
- Customer Relations
Timeline
Administrative Assistant
Apex Systems
01.2023 - 10.2023
Front Desk Receptionist
The MGM Mirage
05.2009 - 10.2014
Cashier
Check City
08.2006 - 05.2009
Head Cashier
Ford Country
04.2004 - 08.2006
Some College (No Degree) - Nursing
Nevada State College
Similar Profiles
Jose Adrian SanchezJose Adrian Sanchez
Project Manager/Program Manager at Apex SystemsProject Manager/Program Manager at Apex Systems
Mayra Susana Jaramillo TrujilloMayra Susana Jaramillo Trujillo
Senior SDET at Apex SystemsSenior SDET at Apex Systems
John Devon DammaccoJohn Devon Dammacco
Account Manager at Apex SystemsAccount Manager at Apex Systems
Alyssa HubertyAlyssa Huberty
Account Manager at Apex SystemsAccount Manager at Apex Systems
Shauna HallahanShauna Hallahan
Paralegal at Fuller Law PracticeParalegal at Fuller Law Practice