Brittnee Elder
Atlanta,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and efficiency.
Overview
10
10
years of professional experience
Work History
Head Bartender
Antiguo Lobo
08.2021 - 12.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Promoted to Manager. Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Bartender Shift Manager
Pour Wine Bar
01.2014 - 05.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Regularly responsible for curating impactful post for marketing needs.
Education
Bachelor of Science - Early Childhood Education
Brittnee Franke
Georgia State University 08.2013
Skills
- Communication
- Organization
- Flexibility
- Complex Problem-Solving
- Attentive service
- Cash handling expertise
- Teamwork
- Alcohol Safety Knowledge
Timeline
Head Bartender
Antiguo Lobo
08.2021 - 12.2023
Bartender Shift Manager
Pour Wine Bar
01.2014 - 05.2021
Bachelor of Science - Early Childhood Education
Brittnee Franke
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