Brittnee Weaver
Portland
Summary
Team-driven with strong customer satisfaction focus. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Individual Provider
Consumer Direct Care Network
09.2022 - Current
- Collaborated with healthcare providers for efficient coordination of medical services and comprehensive care plans.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
Housekeeper
WorldMark By Wyndham
03.2019 - 08.2024
- Assist in others departments as well such as Rooms Control, Laundry Attendant, Houseperson, Common Area, Operator, and Guest Services when needed
- Trained and mentored all new personnel to maximize quality of service and performance
- Managed laundry sorting, washing, and drying
- Conducted regular room inspections to verify compliance with housekeeping standards
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
- Managed high volume of incoming calls from guests, providing outstanding customer service to callers
Housekeeping Supervisor
Ilani Casino
04.2023 - 05.2024
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Empowered staff through delegation of tasks to strengthen skills and confidence.
- Monitored staff performance and provided feedback to drive productivity.
- Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Trained and mentored all new personnel to maximize quality of service and performance.
School Health Assistant
Multnomah Education Service District (MESD)
09.2021 - 09.2022
- Provided support to all students to deliver appropriate care and meet educational needs
- Assessed student health and identified potential health concerns to provide appropriate care
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
Sales Associate
Macys Department Store
11.2018 - 01.2019
- Provided positive first impressions to welcome existing, new, and potential customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Managed returns, exchanges and refunds in accordance with store policy
Residential Care Staff
Cameron Care
03.2017 - 08.2018
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted in meal planning, preparation, serving meals ensuring that nutritional requirements are met for each resident.
- Assisted residents with basic activities of daily living.
Sales Associate
TJ Maxx
08.2015 - 12.2017
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Monitored customers for signs of security concerns and escalated issues to management
- Engaged in friendly conversation with customer to better uncover individual needs
Education
High School Diploma - undefined
Jefferson High School Middle College
Portland, OR06.2015
Skills
- Cleaning techniques
- Excellent Communication
- Dependable and Responsible
- Active Listening
- Conscientious
- Self-Motivated
- Decision-Making
Timeline
Housekeeping Supervisor
Ilani Casino
04.2023 - 05.2024
Individual Provider
Consumer Direct Care Network
09.2022 - Current
School Health Assistant
Multnomah Education Service District (MESD)
09.2021 - 09.2022
Housekeeper
WorldMark By Wyndham
03.2019 - 08.2024
Sales Associate
Macys Department Store
11.2018 - 01.2019
Residential Care Staff
Cameron Care
03.2017 - 08.2018
Sales Associate
TJ Maxx
08.2015 - 12.2017
High School Diploma - undefined
Jefferson High School Middle College
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