Brittnei Armstrong
Mayfield Heights,OH
Summary
Conscientious Healthcare professional offering over 12 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. I have experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.
Overview
14
14
years of professional experience
Work History
Nurse Assistant
University Hospitals of Cleveland
12.2013 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
- Promoted a culture of safety within the healthcare facility by promptly reporting any concerns or hazards observed during daily duties.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Medical Assistant
University Hospitals of Cleveland
12.2013 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Manager
Donnards Clothing Boutique
01.2011 - 01.2014
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Completed daily paperwork and computer entry of sales data as established by management.
- Trained and developed new employees for ease of transition into team.
Education
Certificate - Practical Nursing
Central School of Practical Nursing
Independence, OH10.2024
BA-BUSINESS /Management -
SNHU
10.2024
Degree-Medical Assisting -
Remington College
Cleveland, OH06.2012
Skills
- Microsoft Office
- US Army ROTC
- Detail Oriented
- CPR/BLS certified
- Toastmasters
- UH Well-Being Ambassador
- Direct Patient Care
- HIPAA Compliance
Timeline
Nurse Assistant
University Hospitals of Cleveland
12.2013 - Current
Medical Assistant
University Hospitals of Cleveland
12.2013 - Current
Manager
Donnards Clothing Boutique
01.2011 - 01.2014
BA-BUSINESS /Management -
SNHU
Certificate - Practical Nursing
Central School of Practical Nursing
Degree-Medical Assisting -
Remington College
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