Brittney Agard
Klamath Falls,OR
Summary
Compassionate professional with a background in counseling fields, known for high productivity and efficient task completion. Possess specialized skills in active listening, crisis intervention, and behavioral analysis. Excel at empathy, communication, and problem-solving to foster positive outcomes in challenging situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Mentor
Embark Behavioral Health
Klamath Falls, OR
11.2021 - Current
- Provide assistance in academic areas, study habits, and study attitudes
- As a mentor I help motivate, encourage and support clients in working through the program phases and support with treatment goals assigned by clinical team
- Complete Suicide Screens and support clients battling depression, anxiety, self harm, eating disorders, and suicidal ideation
- Responsibly provide supervision, safety and security of clients, develop a professional relationship and function as a positive role model for young adults
- To manage health problems and medical emergencies; report to med office/ transport to doctor appointments
- Complete Incident Reports
- To participate in and supervise co-curricular activities/ transport students to/from activities
- This includes doctor appointments and outdoor recreation trips
- Facilitated groups such as: Arts and Crafts, Bird watching, Menu planning, yoga, gym trips, and outdoor recreational activities such as kayaking, hiking, ice skating, sledding, camping and rock climbing
- Facilitate emotionally conflictive situations; co regulation and enforce program guidelines
- Maintain accurate records of disciplinary actions and situations; Daily documentation throughout shift and attention to detail
- Preform UA's/BA's and support clients struggling with sobriety
- Weekly Mentor Meetings - Tracking clients progress through the program phases and documenting
- Working in greenhouse/taking care of farm animals such as: goats, pigs, chickens and a pony
- Facilitating weekly Saturday activities and managing budget
Juvenile Group Worker
Klamath County Juvenile Department
Klamath Falls, OR
11.2019 - 11.2021
- Delivers evidence based treatment programming to clients by conducting individual and group counseling sessions, observing and reporting on client development and interaction with staff and peers, and arranges and conducts reviews of clients' progress
- Collects and compiles information on clients and family for use in service plans, assessments, and other planning tools; uses this information along with clinical writing skills to formulate and write treatment plans, assessments, reviews, incident reports, and daily point sheets
- Maintains client files using the required records system
- Supervises clients when needed while they do daily housekeeping chores and school work
- Accompanies clients on outings, recreational opportunities, and skill building exercises
- Communicates with Oregon Youth Authority officers, Department of Human Services case workers, and any other clients' guardians regarding clients' progress in the program
- Participates in client transition and aftercare planning progress
- Works cooperatively with KCR direct care staff
- Attends training opportunities and staff meetings when required
- Follows medication distribution policies and procedures while under the direction of the facility's registered nurse or other qualified health care professional
- Follows Klamath County Juvenile Department policy for emergency procedures and collaborates with detention staff to provide appropriate security and safety standards for KCR clients
Shipping & Storage Rep
A+ Shipping
Klamath Falls, OR
07.2017 - 10.2019
- Shipping packages via FedEx, UPS, and USPS, and International Shipping
- Packaging items to be shipped, Typing addresses quickly and accurately, taking payments, renting storage units, managing storage auctions, managing Private Mail Box Rentals, completing weekly and monthly reports, cleaning duties, completing bank deposits, drilling locks off of storage lockers
Receptionist/Administrative Assistant
Soco Development
Klamath Falls, OR
09.2014 - 07.2017
- Answering multi-line telephones, taking payments and counting back change, helping individuals fill out rental agreements, explaining rental rules to new tenants, cleaning new rentals
- Receiving and sorting daily mail, Order front office supplies and keep inventory of stock, Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing, filed legal documents, enter renters information into system
Education
Bachelor's degree - Applied Psychology
Oregon Institute of Technology
Klamath Falls, OR01.2025
Associate in Science -
Klamath Community College
Klamath Falls, OR12.2019
High school or equivalent - Diploma
Oregon Connections Academy
Klamath Falls, OR06.2016
Skills
- Social Work
- Role modeling
- Motivational techniques
- Boundary setting
- Situational awareness
- Feedback giving
- Conflict resolution
- Crisis response
- Suicide precautions expertise
- Mindfulness techniques
- Working with people with disabilities
- Shipping Receiving
- Menu Planning
- Time management
- Behavioral Health
- UPS
- Office experience
- Excel
- Mentoring
- Medication administration
- Organizational skills
- Mental Health Counseling
- Microsoft Outlook
- Care plans
- Vital signs
- Typing
- Communication skills
- Office Administration
- Compliance management
- Microsoft Office
- Shipping
- Customer Service Skills
- Microsoft Word
- Clerical experience
Certification
- QMHA
- Driver's License
- CPR Certification
- First Aid Certification
References
- Sean Winters, Intervention Specialist, Dragonfly Transitions, 1-801-230-6296
- Rhonda Steele, Mentor, Dragonfly Transitions, 541-539-5095
- Dan Golden, Director, Klamath Falls Juvenile Center, (541) 884-4167
- Brandy Garcia, Program Coordinator, Dragonfly Transitions, 541-331-2841
Awards
Oregon Spotlight Student, 06/01/16
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Residential Mentor
Embark Behavioral Health
11.2021 - Current
Juvenile Group Worker
Klamath County Juvenile Department
11.2019 - 11.2021
Shipping & Storage Rep
A+ Shipping
07.2017 - 10.2019
Receptionist/Administrative Assistant
Soco Development
09.2014 - 07.2017
- QMHA
- Driver's License
- CPR Certification
- First Aid Certification
Bachelor's degree - Applied Psychology
Oregon Institute of Technology
Associate in Science -
Klamath Community College
High school or equivalent - Diploma
Oregon Connections Academy
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