Summary
Overview
Work History
Education
Skills
My Time with the company
Timeline
Generic

Brittney Angel

Booneville,ar

Summary

Skilled Shift Leader with experience in overseeing daily operations, managing staff schedules, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and keen attention to workflow efficiency. Have consistently demonstrated leadership qualities by fostering team cohesion and enhancing operational performance in previous roles. Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities. Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Shift Leader

Caseys General Stores Inc
Booneville, AR
02.2020 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Adhered to all health code regulations while preparing food items for customers.
  • Assisted in training new employees on shift operations.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Monitored inventory levels and ordered supplies as needed.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Checked orders for quality and completeness.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Utilized POS systems efficiently for order processing and inventory management.

Education

High School Diploma -

Booneville High School
Booneville, AR
05-2018

Skills

  • Production Reporting
  • Operations Support
  • Customer Service Management
  • Equipment Troubleshooting
  • Production Scheduling
  • POS Deletions
  • Motivational Leadership
  • Team motivation
  • Staff Training and Development
  • Assigning Work
  • Team Supervision
  • Cash Handling
  • Sales and Upselling
  • Shift Paperwork Completion
  • Sales Reporting
  • Inventory Counts
  • Team Collaboration and Leadership
  • Creative Problem-Solving
  • Flexible Schedule
  • POS System Operation

My Time with the company

  • Casey's in Booneville, Ar opened in March of 2020
  • I am one of the original employees hired for this store
  • Since my time with store #3873 I have been in every position the store has offered except General Manager
  • This store opened during covid, during covid there were two different times where the employees had to be quarantined due to exposure or positive results. Both times I was left to run the store with limited staff and recourses. I have no doubt that I can run the store as General Manager.
  • I am a very hard, reliable worker. I always show up to work and never miss a day unless urgent.
  • I know the employees very well as I have worked with several of them for years now, I know how they work and what makes them mad, upset, and happy. I get along with every single one of them and love working with them.
  • Please consider me for this position. I believe I would be a good fit for not just the store and the employees but for the company.
  • Thank You so very much

Timeline

Shift Leader

Caseys General Stores Inc
02.2020 - Current

High School Diploma -

Booneville High School

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Brittney Angel