Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Anzalone

Sanford,ME

Summary

Track record of maintaining flexibility and reliability in dynamic, fast-paced environments. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience

Work History

External Sales Representative

LT's Inc.
03.2025 - Current
  • Cultivated relationships with clients to understand needs and provide tailored solutions.
  • Delivered product presentations to diverse audiences, enhancing client engagement and knowledge.
  • Negotiated contracts and pricing, ensuring competitive positioning in the market.
  • Collaborated with marketing teams to develop promotional strategies that increased brand awareness.
  • Identified new sales opportunities through market research and analysis of industry trends.
  • Monitored competitor activities and adjusted sales strategies to maintain market leadership position.
  • Streamlined communication between internal departments which improved efficiency of order processing.
  • Delivered exceptional customer service by providing prompt resolutions to inquiries or complaints from clients.
  • Established a trusted advisor status among existing clients leading them to refer new business opportunities regularly.
  • Participated in industry trade shows, conferences, and networking events to expand professional network and increase brand visibility.
  • Negotiated contracts, terms, and pricing that resulted in mutually beneficial agreements between the company and clients.
  • Coordinated closely with marketing department to develop tailored promotional materials for specific target audiences.
  • Managed a large client portfolio, ensuring timely follow-up on leads and addressing any issues or concerns effectively.
  • Enhanced customer satisfaction with personalized attention to individual needs and concerns.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.

Personal Care Assistant

Veterans Affairs
06.2023 - 06.2025
  • Assisted client with daily living activities, enhancing overall well-being and independence.
  • Developed personalized care plans based on individual needs and preferences.
  • Monitored client health and reported changes to medical staff for timely interventions.
  • Coordinated transportation and appointments, ensuring clients received necessary services.
  • Advocated for client rights, promoting dignity and respect within care settings.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help client achieve nutritional objectives.
  • Assisted with transferring and positioning client, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with client to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Turned and positioned bedbound patient to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Contributed to a positive home atmosphere by engaging client in conversation and recreational activities tailored to their interests.

Assistant Manager

Circle K
09.2023 - 03.2025
  • Supervised daily operations, ensuring compliance with corporate policies and procedures.
  • Trained and mentored staff to enhance service quality and operational efficiency.
  • Analyzed sales data to identify trends, informing inventory management strategies.
  • Implemented process improvements that reduced operational costs and increased productivity.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Monitored performance metrics, providing actionable feedback to team members for continuous improvement.
  • Managed scheduling and labor allocation, optimizing workforce utilization during peak hours.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Owner/Operator

Mac’s Miscellaneous Metals LLC
09.2015 - 01.2025
  • Developed strong relationships with suppliers to secure quality materials at competitive prices.
  • Implemented safety protocols, enhancing workplace safety for all staff members.
  • Streamlined inventory management processes, reducing waste and optimizing resource allocation.
  • Negotiated contracts with vendors, improving terms and increasing operational efficiency.
  • Cultivated customer loyalty through exceptional service and tailored solutions to meet client needs.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Operated with safety and skill to avoid accidents and delays.
  • Implemented sustainable practices, reducing environmental impact.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Server/Bartender

Pho Saigon Restaurant
01.2018 - 03.2020
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Trained new servers on restaurant protocols and customer interaction techniques.
  • Managed multiple tables efficiently, enhancing overall guest satisfaction during peak hours.
  • Fostered positive relationships with regular customers, encouraging repeat business through personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Media Director

No Bull Zone
06.2011 - 05.2017
  • Media Director for No Bull Zone, a non profit organization which strives to raise awareness of the bullying epidemic in our schools and playgrounds. The foundation utilizes a unique model to combat bullying — it aims to empower children and teens who are being bullied by partnering them with a mentor who can engage them in a positive hands-on activity.
  • Led strategic media initiatives to enhance brand visibility and audience engagement.
  • Oversaw budget allocation for media projects, ensuring optimal resource utilization.
  • Developed innovative content strategies that aligned with organizational goals and market trends.
  • Established partnerships with key media outlets to amplify promotional efforts.
  • Directed diverse film projects, ensuring creative vision aligned with client objectives.
  • Developed innovative storytelling techniques that improved audience engagement across various platforms.
  • Utilized lighting, camera angles and movement to create visual styles of films.
  • Maintained an organized archive of all raw footage, edited sequences, project files, contracts and other relevant documents for future reference.
  • Edited film sequences to create cohesive narratives, enhancing storytelling and audience engagement.
  • Utilized advanced editing software to execute precise cuts, transitions, and effects for polished final products.
  • Developed and executed comprehensive social media strategies to enhance brand visibility and engagement.

Waitress/Cashier

Consuelo’s Taqueria
08.2008 - 09.2014
  • Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
  • Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
  • Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
  • Trained new waitstaff on restaurant procedures and customer interaction techniques.
  • Oversaw daily operations during shifts, ensuring adherence to health and safety regulations.
  • Developed strong rapport with regular customers, fostering loyalty and repeat business.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Server/Bartender

Broadwalk Restaurant
02.2012 - 08.2013
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Market Managers Assistant

Bubba Gump Shrimp Co.
04.2007 - 07.2012
  • Facilitated guest service operations to enhance shopping experience and ensure satisfaction.
  • Coordinated team schedules to optimize resource allocation and maintain workflow efficiency.
  • Implemented training programs for new staff, promoting best practices in customer service.
  • Assisted in inventory management, utilizing point-of-sale systems for tracking supplies.
  • Developed operational procedures that enhanced service delivery during peak hours.
  • Mentored junior staff on company protocols, fostering a culture of teamwork and collaboration.
  • Evaluated customer feedback to identify areas for improvement in service quality and offerings.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Production Assistant/Assistant Director/Editor

Darwin’s Waiting Room
01.2010 - 08.2011
  • Assisted in daily production activities, ensuring smooth workflow and adherence to schedules.
  • Coordinated with team members to maintain equipment functionality and prevent downtime.
  • Coordinated logistics for filming, ensuring timely delivery of equipment and supplies.
  • Assisted in set preparation and breakdown, maintaining organization and efficiency throughout production.
  • Supported directors and crew during shoots by managing on-set tasks and facilitating communication.
  • Managed scheduling for cast and crew, adapting to changes quickly to maintain production timelines.
  • Facilitated communication between cast members and crew, allowing for efficient problem-solving during shoots.
  • Contributed to maintaining a safe working environment on set by adhering to safety protocols and addressing potential hazards promptly.
  • Enhanced film production quality by managing equipment, props, and sets in a timely manner.
  • Assisted producers with budget management, tracking expenses to minimize production costs without compromising quality.
  • Supported post-production teams by organizing footage and logging detailed notes for editing purposes.
  • Organized catering services for on-set meals, ensuring timely delivery of food to accommodate busy shooting schedules.
  • Streamlined communication between departments, ensuring smooth operations during shoots.
  • Completed wide range of tasks in diverse filming areas to support operations.
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Operated camera, lighting and grip equipment to use during production process.
  • Worked with producers and other team members to meet deadlines.

Customer Service Rep.

Best Buy
04.2006 - 07.2009
  • Resolved customer inquiries and concerns efficiently, maintaining high satisfaction levels.
  • Assisted colleagues in training sessions to enhance team performance and knowledge sharing.
  • Developed expertise in product knowledge, enabling effective support for diverse customer needs.
  • Implemented best practices for handling complex customer issues, improving resolution times.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.

Production Assistant

Burn Productions
03.2007 - 07.2008
  • Coordinated talent scheduling and transportation, ensuring punctual arrival on set.
  • Achieved quick turnaround times for location setup by effectively coordinating resources among various departments.
  • Assisted directors with shot planning and execution, resulting in efficient shooting schedules.
  • Served as a liaison between actors and wardrobe department, facilitating costume changes efficiently throughout filming.
  • Collaborated with the art department to create visually appealing set designs that captured the director''s vision.
  • Secured permits and managed logistics for offsite shooting locations, enabling seamless production processes.
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Communicated with other crew members via walkie talkies to coordinated production activities.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Utilized various editing software programs to assemble, edit and process digital video.
  • Revised footage according to producers' and directors' requests.
  • Assisted with operating equipment to capture footage in studio and on location.
  • Utilized Final Cut Pro to manipulate, splice, and sync video footage.
  • Compressed, converted and uploaded video files for distribution and broadcast.
  • Monitored footage throughout editing process to maintain quality control.

Personal Assistant

10 Talent Productions
04.2006 - 07.2008
  • Personal Assistant for a producer working on Wheel of Fortune and Jeopardy
  • Managed complex calendars, ensuring efficient scheduling for executive meetings and events.
  • Coordinated travel arrangements, optimizing itineraries to minimize disruptions and enhance productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the employer which facilitated easy access to important documents when needed.
  • Reduced administrative workload for the employer through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
  • Provided multifaceted services to employer by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Education

BA - Communications with concentration in Film Studies

Suffolk University
Boston, MA
01.2010

AA - Liberal Arts

Santa Monica College
Santa Monica, CA
01.2008

Skills

  • Personal Assistant Experience
  • Social Media Management
  • Organizational skills
  • Event Planning
  • Public Relations
  • Video Production and editing
  • Journalism
  • Problem-solving
  • Multitasking
  • Motivated team player
  • Goal oriented
  • Computer skills
  • Team leadership
  • Relationship cultivation
  • Active listening
  • Verbal and written communication
  • Positive outlook
  • Customer Service-oriented
  • Relationship building
  • Approachable
  • High energy
  • Analytical thinking
  • Client relationship development
  • Reasoning
  • Superior organizational skills
  • Resolution-oriented

Timeline

External Sales Representative

LT's Inc.
03.2025 - Current

Assistant Manager

Circle K
09.2023 - 03.2025

Personal Care Assistant

Veterans Affairs
06.2023 - 06.2025

Server/Bartender

Pho Saigon Restaurant
01.2018 - 03.2020

Owner/Operator

Mac’s Miscellaneous Metals LLC
09.2015 - 01.2025

Server/Bartender

Broadwalk Restaurant
02.2012 - 08.2013

Media Director

No Bull Zone
06.2011 - 05.2017

Production Assistant/Assistant Director/Editor

Darwin’s Waiting Room
01.2010 - 08.2011

Waitress/Cashier

Consuelo’s Taqueria
08.2008 - 09.2014

Market Managers Assistant

Bubba Gump Shrimp Co.
04.2007 - 07.2012

Production Assistant

Burn Productions
03.2007 - 07.2008

Customer Service Rep.

Best Buy
04.2006 - 07.2009

Personal Assistant

10 Talent Productions
04.2006 - 07.2008

BA - Communications with concentration in Film Studies

Suffolk University

AA - Liberal Arts

Santa Monica College

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Brittney Anzalone