Brittney Artis
Waverly,Va
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Student Services Administrative Assistant
Sussex County Public Schools
11.2022 - Current
- Executed record filing system to improve document organization and management.
- Managed incoming correspondence efficiently by sorting mail, responding promptly to emails, and routing phone calls appropriately.
- Supported academic staff by coordinating schedules, organizing meetings, and maintaining up-to-date calendars for optimal time management.
- Conducted research on behalf of academic staff, collecting data from various sources to support curriculum development efforts.
- Streamlined administrative processes by implementing efficient filing systems, resulting in a more organized office environment.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed department budgets and generate financial reports for management review.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Bookkeeper
Sussex County Public Schools, Sussex Central Elementary School
04.2021 - 11.2022
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Generated detailed financial reports for management review, facilitating informed decision-making.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of the company's financial position.
- Supported year-end closing procedures by preparing and adjusting journal entries as needed.
Office Assistant
Henrico County Drug Court
12.2020 - 03.2021
- Streamlined communication between departments for better collaboration and increased productivity.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Created and maintained detailed records of all office activities.
Chief Deputy (Supervisor)
City of Petersburg Commissioner of the Revenue
08.2019 - 09.2020
- Completed bi-weekly payroll for 5 employees.
- Organized, reviewed, and evaluated the work of 5 sworn and non-sworn staff members.
- Enhanced team collaboration through regular communication and cross-functional initiatives.
- Streamlined workflows for increased efficiency, reducing administrative burdens on staff members.
- Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
- Monitored front areas so that questions could be promptly addressed.
- Improved office operations by automating client correspondence, record tracking, and data communications.
Administrative Assistant
City of Petersburg Billing and Collections
07.2019 - 08.2019
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
Administrative Assistant
Robert Half Staffing, City Of Petersburg (B&C)
07.2018 - 02.2019
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed. - Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
911 Dispatcher
Surry County Sheriff’s Office
09.2015 - 01.2018
- Supported efficient response efforts with effective triage of emergency situations, ensuring proper allocation of resources.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Customer Service Employment
Various Employers
01.2004 - 01.2015
- Cashier
- Call center representative
- Key Holder
Mortgage Lending Processing Assistant
BB&T Mortgage
02.2012 - 07.2013
- Streamlined data entry tasks for faster turnaround times and increased productivity.
- Reduced errors in document processing with thorough quality checks and attention to detail.
- Assisted team members in meeting deadlines, ensuring timely completion of all projects.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to document processing.
- Maintained accurate records and ensured data confidentiality through diligent file management practices.
- Developed strong working relationships with cross-functional teams, fostering a positive work environment focused on collaboration and shared success.
- Expedited turnaround times for critical documents by prioritizing tasks based on urgency levels.
Education
High School Diploma -
Surry County High School
Dendron, VA06.2008
Skills
- Spreadsheet Management
- Invoice Processing
- Letter Preparation
- Bookkeeping
- Data Entry
- Expense Reporting
Timeline
Student Services Administrative Assistant
Sussex County Public Schools
11.2022 - Current
Bookkeeper
Sussex County Public Schools, Sussex Central Elementary School
04.2021 - 11.2022
Office Assistant
Henrico County Drug Court
12.2020 - 03.2021
Chief Deputy (Supervisor)
City of Petersburg Commissioner of the Revenue
08.2019 - 09.2020
Administrative Assistant
City of Petersburg Billing and Collections
07.2019 - 08.2019
Administrative Assistant
Robert Half Staffing, City Of Petersburg (B&C)
07.2018 - 02.2019
911 Dispatcher
Surry County Sheriff’s Office
09.2015 - 01.2018
Mortgage Lending Processing Assistant
BB&T Mortgage
02.2012 - 07.2013
Customer Service Employment
Various Employers
01.2004 - 01.2015
High School Diploma -
Surry County High School
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