Brittney Athey
Shady Point,OK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
House Cleaner
Self-employeed
Shady Point, OK
06.2021 - Current
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Organized closets according to customer specifications.
- Swept, mopped, vacuumed and polished floors of all types.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
Art Gallery Assistant
Northeastern State University Tahlequah
Tahlequah, OK
01.2020 - 04.2020
- Assisted in the set-up of art exhibitions, including hanging and arranging artwork on walls.
- Greeted visitors to the gallery, provided information about current exhibits, and responded to inquiries.
- Performed administrative tasks such as filing paperwork, answering phones, and responding to emails.
Customer Service Representative
Customer Contact Channels
Tahlequah, OK
05.2018 - 04.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Associate of Arts - General Studies
Carl Albert State College
Poteau, OK05-2018
Skills
- Data Entry
- Call Management
- Complaint resolution
- De-Escalation Techniques
- Customer Service
- Surface sanitation
- Steam Cleaning
- Cleaning and sanitization
Timeline
House Cleaner
Self-employeed
06.2021 - Current
Art Gallery Assistant
Northeastern State University Tahlequah
01.2020 - 04.2020
Customer Service Representative
Customer Contact Channels
05.2018 - 04.2020
Associate of Arts - General Studies
Carl Albert State College
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