Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Baker

Wichita,KS

Summary

I am 23 years old , I come from a family of 11.I helped raise my siblings. I’ve been working since I was 16 years old. I love to learn and grow.

Overview

8
8
years of professional experience

Work History

Service Greeter

Mel Hambelton Ford
11.2022 - Current
  • Enhanced customer satisfaction by providing a warm and friendly welcome upon arrival at the dealership.
  • Streamlined service appointments by efficiently checking in customers and gathering relevant information.
  • Ensured timely vehicle servicing by promptly notifying service advisors of customer arrivals.
  • Managed waiting area, maintaining a clean and comfortable environment for customers during their visit.
  • Handled customer inquiries with professionalism, directing them to appropriate departments as needed.
  • Improved customer retention by consistently providing exceptional service and follow-up communication.
  • Contributed to dealership reputation through exceptional attention to detail and commitment to excellent customer experience.
  • Collaborated with colleagues across departments to ensure cohesive support throughout the entire customer journey.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.

Non Medical Care Giver

Home Instead
04.2022 - 11.2022
  • Enhanced patient experience through compassionate assistance in daily activities such as bathing, dressing, and feeding.
  • Contributed to a positive healthcare environment by providing emotional support to patients and their families during difficult times.
  • Expedited patient recovery by assisting in physical therapy exercises as directed by healthcare providers.

PT Clerk

Quiktrip
11.2018 - 07.2022

Cashier, handled cash and took care of customer check out process

Kitchen duties, including keeping the kitchen clean and getting food to customers in a timely manner

Kept the store clean and greeted customers when they came in and helped them if they had any questions

Crew Member

Wendy's
07.2016 - 11.2018
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

Wichita West High School
Wichita, KS
05.2018

Skills

  • Professional Appearance
  • Upselling Strategies
  • Cash handling experience
  • Positive attitude
  • Team collaboration
  • Customer service orientation
  • Active listening
  • Strong interpersonal skills
  • Excellent communication
  • Empathy and understanding
  • Adaptability and flexibility
  • Multitasking capabilities
  • Reliability and punctuality
  • Computer literacy
  • Organizational skills
  • Telephone etiquette
  • Social media savvy
  • Effective decision-making
  • Attention to detail
  • Patience and composure
  • Cross-cultural sensitivity
  • Problem-solving abilities
  • Time management
  • Strong Work Ethic
  • Initiative and Self-Motivation
  • Effective Problem Solving
  • Valet Services
  • Reading Comprehension
  • Stocking
  • Customer Service

Timeline

Service Greeter

Mel Hambelton Ford
11.2022 - Current

Non Medical Care Giver

Home Instead
04.2022 - 11.2022

PT Clerk

Quiktrip
11.2018 - 07.2022

Crew Member

Wendy's
07.2016 - 11.2018

High School Diploma -

Wichita West High School
Brittney Baker