Brittney Bennett
Metropolis,IL
Summary
Highly motivated and committed team player with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
Work History
Home Health Aide
Brightmore
10.2019 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Provided direct personal care and administrative services to clients.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted with end-of-life care.
- Administered medications in accordance with doctor's instructions.
- Documented vital statistics and coordinated with health care providers.
- Improved patients' comfort with massage and application of topical treatments.
- Trained new staff members on best practices for home health care.
Medical Assistant
Massac Memorial Hospital
10.2021 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Patient Access Representative
Massac Memorial Hospital
10.2020 - 10.2021
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Trained new staff on hospital processes and procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Responded to inquiries by directing calls to appropriate personnel.
- Delivered support to medical staff in completion of patient paperwork.
- Trained new staff on filing, phone etiquette and other office duties.
- Resolved customer complaints using established follow-up procedures.
Vinyl Installer Supervisor
Dippin' Dots Ice Cream
05.2009 - 09.2020
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Ordered supplied needed for technicians.
- Maintained appropriate inventory supplies.
- Logged expenses and reported totals to Director of Operations.
- Met strict deadlines and customer needs.
- Placed equipment ordered when needed.
- Supervised vinyl installation with fellow technicians.
- Ordered custom and themed vinyl from outside vendors.
- Compared competitive costs between outside vendors and made selective decisions to benefit the company.
Education
High School Diploma -
Joppa High School
Joppa05.2007
Skills
- Care Plan Management
- Medication Organization
- Progress Documentation
- Client Documentation
- Medication Administration
- Schedule Management
- Mobility Support
- Medical Charting
- First Aid and Safety
- Recording Vital Signs
- Documentation
- Case Management
- Patient Care
Administering Vaccines
Experienced in a clinical setting administering vaccines from small children to adults. Ensuring vaccines are given correctly, documented and recorded efficiently in accordance to state laws and regulations while following HIPPA protocol.
Timeline
Medical Assistant
Massac Memorial Hospital
10.2021 - 07.2023
Patient Access Representative
Massac Memorial Hospital
10.2020 - 10.2021
Home Health Aide
Brightmore
10.2019 - Current
Vinyl Installer Supervisor
Dippin' Dots Ice Cream
05.2009 - 09.2020
High School Diploma -
Joppa High School
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