Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brittney Boeglin

Rangeley,ME
Brittney Boeglin

Summary

Dynamic and detail-oriented professional with a proven track record at Skowhegan Savings Bank, excelling in customer service and cash management. Strong multitasking abilities and efficient organization skills led to enhanced client satisfaction and streamlined operations. Committed to maintaining cleanliness and order, ensuring a welcoming environment for all patrons.

Professional hospitality worker prepared for this role. Experience in delivering exceptional guest service, ensuring customer satisfaction, and maintaining clean and organized dining environment. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in communication, problem-solving, and multitasking, with friendly and approachable demeanor.

Overview

7
years of professional experience

Work History

Hungry Trout

Wait Staff Member
03.2025 - Current

Job overview

  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Handled cash transactions accurately and credit card receipt to have a balanced cash out at the end of my shift.
  • Adapted quickly to changing priorities during peak hours, ensuring timely service for guests.
  • Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance.
  • Communicated effectively with team members to ensure smooth operations throughout service periods.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.

Sarges Pub

Wait Staff/Bar Staff Member
06.2022 - 01.2025

Job overview

  • Provided excellent customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of bar area to ensure safe environment for staff and patrons.
  • Assisted in preparation of beverages, developing familiarity with drink recipes and presentation standards.
  • Collaborated with team members to manage inventory, ensuring availability of necessary supplies during shifts.
  • Engaged with customers to create welcoming atmosphere, enhancing overall guest experience at establishment.

Skowhegan Savings Bank

Bank Teller/Vault Manager
09.2018 - 03.2021

Job overview

  • Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
  • Assisted customers in account inquiries, providing prompt and effective support to enhance satisfaction.
  • Maintained cash drawer integrity through meticulous reconciliation practices at the end of each shift.
  • Collaborated with team members to identify and implement workflow improvements, increasing overall efficiency.
  • Educated clients on bank products and services, fostering informed decision-making for financial needs.
  • Resolved customer complaints with professionalism, enhancing client trust and loyalty to the bank.
  • Trained new tellers on operational procedures, promoting a culture of accuracy and teamwork within the branch.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Executed wire transfers, stop payments and account transfers.
  • Securely managing the physical contents of the bank vault, which include cash,coins.
  • Processing incoming and out going cash to tellers as needed.
  • Maintaining meticulous logs and records of all vault operations and transactions.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Preparing for out going and incoming cash shipments
  • Coordination with armored transport services.

Education

Chariho Regional High School
Wood River Junction, RI

High School Diploma
06-2004

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Cleanliness and hygiene
  • Order accuracy
  • Food safety
  • Salesmanship

Timeline

Wait Staff Member

Hungry Trout
03.2025 - Current

Wait Staff/Bar Staff Member

Sarges Pub
06.2022 - 01.2025

Bank Teller/Vault Manager

Skowhegan Savings Bank
09.2018 - 03.2021

Chariho Regional High School

High School Diploma
Brittney Boeglin