Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brittney Bounds

Gatesville,TX

Summary

Highly motivated and passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Overview

18
18
years of professional experience

Work History

Small Business Owner

Hollis + Daniel LLC
02.2022 - Current
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.

Administrative Office Manager

Dedicated Controls LLC
01.2013 - Current
  • Streamlined office processes by implementing efficient organizational systems and procedures.
  • Improved communication between departments for better collaboration and problemsolving.
  • Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.
  • Implemented new software systems, increasing efficiency in daily operations and record-keeping tasks.
  • Streamlined financial processes by implementing efficient bookkeeping systems and software.
  • Ensured timely vendor payments by effectively managing accounts payable and maintaining strong relationships with suppliers.
  • Improved cash flow management by closely monitoring accounts receivable and promptly following up on overdue invoices.
  • Reduced errors in financial reporting through meticulous attention to detail and thorough data analysis.
  • Enhanced internal controls by regularly reconciling bank statements and verifying transaction accuracy.
  • Simplified tax filing process by organizing relevant documents and liaising with tax professionals throughout the year.
  • Managed payroll processing, ensuring employees were accurately compensated in a timely manner each pay period.
  • Maintained and processed invoices, deposits, and money logs.

Personal Lines Dept. Leader

Alkali, LLC
01.2010 - 01.2013
  • Create, implement and manage a 'sub-department' that assists with all paperwork, quotes and presentations to assure the client is given the best service
  • Evaluated employee performance regularly through comprehensive reviews, providing constructive feedback for improvement opportunities.
  • Conducted thorough analysis of departmental workflows to identify areas of opportunity for process improvement initiatives.
  • Oversaw recruitment efforts for the department, selecting top talent that contributed positively to team dynamics and performance outcomes.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased department efficiency by streamlining processes and implementing new management strategies.
  • Led a team of professionals to achieve departmental goals, improving overall performance and collaboration.
  • Developed and executed strategic plans for the department, resulting in significant growth and improved performance metrics.
  • Implemented innovative training programs for staff members, enhancing their skills and boosting productivity levels.
  • Coordinated cross-functional projects within the organization, fostering teamwork and collaboration across departments.

Personal Lines CSR

Hotchkiss Inc.
01.2008 - 01.2010
  • Remarket current clients accounts at renewal period using 20+ carriers
  • Process applications through the carrier for new and current clients
  • Assist client with any changes to their policy
  • Assist client with billing information or issues.

Customer Service Representative

State Farm
01.2006 - 01.2008
  • Assist client with any changes to their policy
  • Assist client with billing information or issues
  • Assist mortgage companies with proof of coverage
  • Assist client with filing claims.

Education

Basics -

Texas State University
San Marcos, TX
05.2004

Mansfield High School
05.2002

Skills

  • Budget Management
  • Payroll Administration
  • Planning and execution
  • Financial Administration
  • Small business operations
  • Strategic Planning
  • Customer Service Management
  • Decision-Making
  • Multitasking
  • Adaptability and Flexibility

Additional Information

  • I am a Trustee of the Evant ISD School Board
  • Fascinator of the Evant BackPack Buddies program, which provides non-perishable foods to underprivileged students
  • Former Evant ISD PTO President


Timeline

Small Business Owner

Hollis + Daniel LLC
02.2022 - Current

Administrative Office Manager

Dedicated Controls LLC
01.2013 - Current

Personal Lines Dept. Leader

Alkali, LLC
01.2010 - 01.2013

Personal Lines CSR

Hotchkiss Inc.
01.2008 - 01.2010

Customer Service Representative

State Farm
01.2006 - 01.2008

Basics -

Texas State University

Mansfield High School
Brittney Bounds