Brittney Carter

Work History

Warehouse Worker

Cardinal Health

06.2023 - 01.2024

Consistently lifted materials weighing as much as 50 pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Achieved timely dispatch of orders using effective time management strategies during picking process.
Reduced order processing times with meticulous attention to order picking and packaging.

ASSET PROTECTION ASSOCIATE

JCPenney

10.2021 - 08.2023

Investigated possible thefts by reviewing and exporting surveillance footage to support investigations and resolution of claims
Operated and monitored electronic access controls, emergency notification systems and burglar and fire alarms to prevent theft from premises
Monitored surveillance cameras to deter and respond to theft
Observed sales floor and point-of-sale area to identify theft activities or fraudulent internal or external theft
Conducted store audits to identify problem areas or procedural deficiencies
Implemented and monitored processes to reduce property or financial losses
Educated store staff and management in theft prevention methods
Maintained documentation and reports on security-related incidents and investigations
Verified proper functioning of closed-circuit televisions, alarms, sensor tag systems, and locks
Prepared written reports on investigations
Reduced property and financial losses
Inspected buildings, equipment, and access points to determine security risks
Identified and reported safety concerns to maintain safe shopping and working environment
Collaborated with law enforcement agencies to report and investigate crimes
Investigated knew and suspected internal theft, external theft, and vendor fraud
Apprehended shoplifters in accordance with guidelines.
Patrolled store departments to check for suspicious activities.

SALES FLOOR SUPERVISOR

JCPenney

12.2018 - 10.2021

Authorized payments and merchandise returns
Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
Performed work activities of subordinates, such as cleaning, and organizing shelves and displays and selling merchandise
Enforced safety, health, and security rules
Developed methods and procedures to increase sales, expand markets, and promote business
Assigned employees to specific duties
Monitored sales activities to ensure that customers received satisfactory service and quality goods.

MERCHANDISE ASSISTANT

JCPenney

05.2018 - 12.2018

Monitored sales performance and adjusted merchandise displays accordingly
Executed planogram, pricing, and signage updates, fostering exceptional customer experiences
Developed and drove merchandise assortments, aligning to overall department strategy
Implemented store layout changes, including addition of new fixtures
Developed visual merchandising strategies to optimize product displays and increase sales
Used hand trucks and pallet jacks for maneuvering products throughout store
Enticed and appealed to customers
Supervised and trained staff members on daily tasks, such as visual merchandising
Changed or rotated window displays, interior display areas, or signage to reflect changes in inventory or promotion
Used computers to produce signage
Dressed mannequins for displays.

CASH COUNTING ASSOCIATE

JCPenney

04.2017 - 05.2018

Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Handled customer complaints and inquiries in a courteous and efficient manner
Tagged new merchandise for sale and updated signs
Opened and closed cash registers, balanced cash drawers, and made deposits
Performed cleaning tasks, keeping store neat and organized
Assisted with training and mentoring new team members
Supported loss prevention by helping identify theft
Placed special orders, submitted online orders, or contacted other stores to find desired items
Followed checklist to complete retail store opening and closing activities
Used product knowledge for handling objections
Operated cash register and POS to process sales transactions and handle payments.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

OPERATIONS ASSOCIATE

JCPenney

08.2014 - 04.2017

Packed, sealed, labeled, and affixed postage to prepare materials for shipping
Utilized RF scanners and data entry systems for accurate tracking of product movements
Received oral instructions to determine work assignments and material and equipment needs
Executed and audited store signage and other visual merchandising elements meeting company standards
Drove customer service through integrity of merchandising and accuracy of store pricing and signage
Used hand trucks and pallet jacks for maneuvering products throughout store
Changed or rotated window displays, interior display areas, or signage to reflect changes in inventory or promotion.

FITTING ROOM ASSOCIATE

JCPenney

07.2011 - 08.2014

Supported loss prevention strategies by engaging with guests and reporting suspicious behavior
Delivered excellent customer service resulting in loyal client relationships
Merchandised goods on sales floor, maintaining perfect visual standards
Assisted customers with locating items and finding prices
Processed sales and handled payment transactions via computer point of sale system
Performed upkeep and optimization of store to maintain pleasant shopping atmosphere
Helped fellow team members complete tasks and exceed expectations set by store management.

Summary

Overview

Work History

Warehouse Worker

ASSET PROTECTION ASSOCIATE

SALES FLOOR SUPERVISOR

MERCHANDISE ASSISTANT

CASH COUNTING ASSOCIATE

OPERATIONS ASSOCIATE

FITTING ROOM ASSOCIATE

Education

HIGH SCHOOL DIPLOMA -

Skills

Work Availability

Work Preference

Work Type

Work Location

Important To Me

Timeline

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