Brittney Chaveiro
Shrewsbury,Massachusetts
Summary
I'm a Business Administration graduate from Merrimack College, with a concentration in Marketing. Since the age of 14, I’ve been building my skills at Dunkin’, starting as a crew member and working my way up to assistant manager. That journey shaped my leadership style, taught me how to adapt under pressure, and strengthened my ability to lead with empathy, and efficiency. I'm passionate about marketing, teamwork, and creating meaningful experiences that make people feel seen and valued.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Dunkin' Donuts
Worcester, MA
05.2018 - Current
- I started working at 14, and I progressed into management.
- Managed daily store operations, and trained new team members.
- Delivered top-notch customer service, always going the extra mile to make sure every customer left happy.
- Built strong customer relationships.
- Handled cash and inventory accurately.
- Developed problem-solving and multitasking skills in a fast-paced environment.
Volunteer
Bellesini Academy
Lawrence, MA
08.2022 - 05.2023
- Helped lead fun, hands-on STEM projects, like building marshmallow towers, paper airplanes, balloon-powered cars, and simple science experiments (volcanoes, slime, egg drop challenges).
- Worked with a small team to plan activities that taught basic science and engineering concepts in a fun and easy way.
- Helped kids work together, stay engaged, and solve problems during projects.
Volunteer
Lawrence Catholic Academy
Lawrence, MA
10.2021 - 05.2022
- Helped teachers with classroom tasks, like organizing papers, cutting materials, and grading.
- Assisted students with their schoolwork and classroom routines, like packing up and going to lunch.
- Helped keep the classroom clean and organized.
Education
Bachelor of Science - Business Administration
Merrimack College
North Andover, MA05-2025
High School Diploma -
Shrewsbury Sr High School
Shrewsbury, MA05-2021
Some College (No Degree) - Study Abroad
John Cabot University
Rome, ItalySkills
- Customer service excellence
- Communication and team collaboration
- Problem solving under pressure
- Time management and multitasking
- Bilingual communication (Portuguese and Spanish)
- Conflict resolution and patience
- Leadership and mentorship
- Adaptability and attention to detail
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Volunteer
Bellesini Academy
08.2022 - 05.2023
Volunteer
Lawrence Catholic Academy
10.2021 - 05.2022
Assistant Manager
Dunkin' Donuts
05.2018 - Current
Bachelor of Science - Business Administration
Merrimack College
High School Diploma -
Shrewsbury Sr High School
Some College (No Degree) - Study Abroad
John Cabot University
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