Brittney Chiasson
Enterprise,AL
Summary
Seasoned professional with a robust background at Alliance Pain Center, excelling in medical scribing and patient support tasks. Demonstrated expertise in laboratory safety protocols and administrative support, significantly enhancing operational efficiency. Proven track record in improving patient care coordination and data accuracy, ensuring optimal outcomes and compliance. Works independently or in a team setting to reach clinic goals.
Overview
9
9
years of professional experience
Work History
Medical Office Administrative Assistant
Alliance Pain Center
Olympia, WA
01.2024 - Current
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Routed laboratory or diagnostic results to the appropriate practitioner.
- Managed daily schedules of multiple doctors at various facilities; ensuring all appointments were met in a timely fashion.
- Completed relevant insurance and other claim or authorization forms.
Therapy Consultant
Nevro
Olympia, WA
08.2022 - 01.2024
- Provided clinical assessments and treatment plans to clients suffering from chronic pain issues.
- Resolved customer complaints regarding product effectiveness and their pain relief.
- Monitored inventory levels of medical devices at various locations.
- Oversaw the surgical installation of the device to ensure adequate product placement for optimal patient outcome.
Medical Assistant and Scribe
Alliance Pain Center
Olympia, WA
12.2016 - 08.2022
- Organized charts, documents and supplies to maintain team productivity.
- Incorporated outside records into charts and EHR.
- Determined correct ICD-10 and CPT codes for use in medical record.
- Monitored changes in insurance policies and guidelines to ensure compliance with prior authorization processes.
- Coordinated with pharmacy staff to ensure medications requiring prior authorization are processed correctly.
Laboratory Technician
Alliance Pain Center
Olympia, WA
07.2016 - 12.2016
- Conducted quality control testing on incoming materials to ensure accuracy of results.
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
- Recorded known control values from technical instruments to boost reliability and accuracy in test results reporting.
- Prepared specimens and forms for transport to outside laboratories.
- Completed lab tests and communicated results to supervising staff.
Education
Bachelor of Arts - Chemistry
Iowa State University
Ames, IA12-2015
Skills
- Laboratory safety protocols
- Laboratory information management system
- Data recording accuracy
- Sample preparation expertise
- Specimen processing
- Data and patient tracking
- Strong communication skills
- Appointment setting efficiency
- Patient scheduling management
- Medical coding
- Administrative support experience
- Medical terminology expertise
- Time management mastery
- Professional telephone etiquette
- Medical documentation handling
- Healthcare coding
- Records management
- Spreadsheet tracking
PHILANTROPHY
- Very involved with the local Special Olympics community in coaching and event management roles
References
References available upon request.
Timeline
Medical Office Administrative Assistant
Alliance Pain Center
01.2024 - Current
Therapy Consultant
Nevro
08.2022 - 01.2024
Medical Assistant and Scribe
Alliance Pain Center
12.2016 - 08.2022
Laboratory Technician
Alliance Pain Center
07.2016 - 12.2016
Bachelor of Arts - Chemistry
Iowa State University
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