Brittney Collins-Cunningham
Seadrift,TX
Summary
Dedicated individual with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Secretary
Cunningham Guide Service
11.2020 - 03.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Business Owner
Cunningham Creations
04.2020 - 12.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Customer Service Cashier
Scrubs & Co.
01.2017 - 03.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Carhop Server
Sonic
05.2015 - 08.2016
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Memorized orders and maintained [Number]% accuracy in high-traffic times.
- Balanced orders on trays weighing over [Number] lbs and delivered them to cars.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
Associate Degree in Nursing - Nursing
Victoria College
Victoria, TX05.2025
Skills
- Appointment Scheduling
- Office Administration
- Sales Support
- Calendar Management
Timeline
Secretary
Cunningham Guide Service
11.2020 - 03.2023
Business Owner
Cunningham Creations
04.2020 - 12.2022
Customer Service Cashier
Scrubs & Co.
01.2017 - 03.2018
Carhop Server
Sonic
05.2015 - 08.2016
Associate Degree in Nursing - Nursing
Victoria College
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