Brittney Cooper
Cullman,AL
Summary
Hard working, passionate certified patient care aide with strong organizational skills seeking the opportunity to work in a physician office setting. I seek to provide individualized and compassionate care to every patient I encounter. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Patient Care Tech
Cullman Regional Hospital
2019.10 - Current
- During this role, I also functioned as Unit Secretary where I was responsible for accurate order entry, chart assembly, and developed exceptional telephone communication skills with patients, families, and physicians
- Read and recorded temperature, pulse and respiration, blood pressure, oxygen levels
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Collected urine and fecal samples
- Assisted with adequate nutrition and fluid intake
- Positioned residents for comfort and to prevent skin pressure problems
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion
- Provided patients and families with emotional support.
- Strong communication with patients and families
Certified Nursing Assistant
Folsom Center
2019.02 - 2019.11
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Hemodialysis Technician
DCI
2017.12 - 2019.02
- Improved patient comfort by providing compassionate and attentive care during hemodialysis treatments.
- Ensured accurate documentation of patient medical records, contributing to effective communication among healthcare team members.
- Maintained a clean and safe environment for patients, adhering to infection control protocols and minimizing risks.
- Collaborated with interdisciplinary teams to develop individualized treatment plans, addressing the unique needs of each patient.
- Assisted in the insertion of dialysis catheters, improving overall efficiency in starting treatments on time.
- Ensured proper disposal of biohazardous waste materials to maintain a clean and safe environment for patients and staff.
- Obtained patient's blood samples via access site or dialysis lines.
- Completed dialysis machine and equipment setup prior to patient treatment and performed safety tests to verify readiness.
Certified Patient Care Technician
Cullman Regional Hospital
2015.12 - 2017.12
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Collected and transported specimens to prepare for lab testing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Shift Manager
Hardees
2013.08 - 2015.12
- Took necessary steps to meet customer needs and effectively resolve food or service issues
- Recorded customer orders and repeated them back in a clear, understandable manner
- Resolved guest complaints promptly and professionally
- Served orders to customers at windows, counters and tables
- Carefully maintained sanitation, health and safety standards in all work areas
- Quickly unloaded product shipments and stocked freezers
- Assisted management with monthly inventory control and weekly stock ordering.
- Resolved conflict between staff
- Assisted HR with interviews
- Responsible for deposits and balancing registers at the end of shift
Certified Nursing Assistant
Cullman Long Term Care & Rehab
2013.09 - 2014.02
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Head Cashier/Assistant Office Manager
Warehouse Discount Groceries
2006.09 - 2013.09
- Delivered excellent customer service by greeting and assisting each customer
- Addressed customer inquiries and resolved complaints
- Reorganized the sales floor to meet company demands
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
- Maintained daily record of all transactions
- Trained all new cashiers on store procedures and policies.
Certified Nursing Assistance
Cullman Health Care and Rehab
2010.12 - 2012.03
- Assisted with adequate nutrition and fluid intake
- Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs
- Cleaned and organized patients' living quarters
- Positioned residents for comfort and to prevent skin pressure problems
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff
- Comforted patients and provided them with reassurance and encouragement.
Education
GED -
Fairview High School
Cullman, ALBusiness Management/Basics For Nursing - Nursing
Wallace State Community College
Hanceville, ALSkills
- Patient Observation and care
- Information Protection HIPPA
- OSHA
- Specimen collection
- Customer service
- Management
- Inventory
- Documentation
- Training new hires
- Transcription
- EMR systems
- Medical terminology
- Organization
Timeline
Patient Care Tech
Cullman Regional Hospital
2019.10 - Current
Certified Nursing Assistant
Folsom Center
2019.02 - 2019.11
Hemodialysis Technician
DCI
2017.12 - 2019.02
Certified Patient Care Technician
Cullman Regional Hospital
2015.12 - 2017.12
Certified Nursing Assistant
Cullman Long Term Care & Rehab
2013.09 - 2014.02
Shift Manager
Hardees
2013.08 - 2015.12
Certified Nursing Assistance
Cullman Health Care and Rehab
2010.12 - 2012.03
Head Cashier/Assistant Office Manager
Warehouse Discount Groceries
2006.09 - 2013.09
GED -
Fairview High School
Business Management/Basics For Nursing - Nursing
Wallace State Community College
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